The Platform Question: Power, Accountability and Global South “report more content,” or “this is about digital literacy.” But we were aware that, it was the design of the platform itself: algorithms were rewarding outrage, Burmese-language moderation barely existed, and a company was unwilling to invest in local expertise. However, we were invisible in the global conversation. International researchers described Myanmar with sweeping metaphors, painting it as exotic or unknowable. Meanwhile, those of us living inside it were already waist-deep in the work of documenting and resisting digital harm. The emotional toll is harder to describe. We scrolled through endless content of hate, often directed at people we knew. We felt the weight of knowing those words, as they had the potential of inciting violence, and sometimes they did. Therefore, civil society groups started sharing strategies, building networks, training journalists, and engaging religious leaders. We believed the internet could still be a space for dialogue if shaped responsibly. Looking back, those years were a constant race, hate was spreading faster than we were able to document, warnings were being ignored until, global narratives were talking about Myanmar’s case as cautionary tale, without acknowledging the people who tried to prevent it. We were aware that, it was the design of the platform itself: algorithms were rewarding outrage, Burmese-language moderation barely existed, and a company was unwilling to invest in local expertise. 102 That is why omissions hurt. They have the potential of hinting that the crisis came from nowhere, as if nobody saw it coming. When I read global accounts that do not include our voices, I think about how stories travel. A book in London or New York gets picked up in classrooms, cited in policy debates, retold in news articles. Soon, that version becomes the version. That is why narrative omission becomes important. It erases the labor of those who did the hard, messy work. And it misleads future readers into thinking nothing could have been done, that harm was sudden and inevitable. But the truth is, harm was not inevitable. Recognizing that matters, not just for justice in Myanmar’s story, but for the next country where platforms dismiss local voices until it is too late. For me, narrative responsibility is part of accountability. Just as platforms must take responsibility for the systems they build, authors and researchers must take responsibility for the stories they tell. Reclaiming the Missing Story: Platform Accountability In Myanmar The Platform Question: Power, Accountability and Global South Conclusion: I am writing this piece to correct, to remember, and to care. Careless People will continue to be widely read, and it will shape how Myanmar’s digital crisis is remembered. My hope is that by sharing our side of the story, readers will see a fuller picture, one where Myanmar is not just an exotic backdrop, but a place where people were urgently documenting, warning, and resisting. Even after those early days, we did not stop. In 2018, civil society groups in Myanmar sent an open letter to Mark Zuckerberg, pointing out that Facebook had failed to act on the very hate speech we had been fighting for years and also how they were taking credit for the work of us. We are still resisting, still documenting, still demanding accountability to platforms. The danger we face is not only violence under the coup, but also being erased from the story, our warnings, our resistance, and our accountability work slipping out of the international narratives. That is why we need to be deliberate with our narratives. By reclaiming the missing stories, I hope to honor the work of Myanmar’s digital rights community and to remind us that stories matter. How we tell them matters even more. Reference Wynn-Williams, S. (2025). Careless people Edizioni Mondadori. Reclaiming the Missing Story: Platform Accountability In Myanmar The danger we face is not only violence under the coup, but also being erased from the story, our warnings, our resistance, and our accountability work slipping out of the international narratives. 103

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