The Platform Question: Power, Accountability and Global South
“report more content,” or “this is about digital literacy.” But
we were aware that, it was the design of the platform itself:
algorithms were rewarding outrage, Burmese-language
moderation barely existed, and a company was unwilling to
invest in local expertise. However, we were invisible in the global
conversation. International researchers described Myanmar
with sweeping metaphors, painting it as exotic or unknowable.
Meanwhile, those of us living inside it were already waist-deep
in the work of documenting and resisting digital harm.
The emotional toll is harder to describe. We scrolled through
endless content of hate, often directed at people we knew.
We felt the weight of knowing those words, as they had
the potential of inciting violence, and sometimes they did.
Therefore, civil society groups started sharing strategies,
building networks, training journalists, and engaging religious
leaders. We believed the internet could still be a space for
dialogue if shaped responsibly. Looking back, those years
were a constant race, hate was spreading faster than we were
able to document, warnings were being ignored until, global
narratives were talking about Myanmar’s case as cautionary
tale, without acknowledging the people who tried to prevent it.
We were aware that,
it was the design of
the platform itself:
algorithms were
rewarding outrage,
Burmese-language
moderation barely
existed, and a
company was
unwilling to invest
in local expertise.
102
That is why omissions hurt. They have the potential of hinting
that the crisis came from nowhere, as if nobody saw it coming.
When I read global accounts that do not include our voices, I
think about how stories travel. A book in London or New York
gets picked up in classrooms, cited in policy debates, retold in
news articles. Soon, that version becomes the version. That is
why narrative omission becomes important. It erases the labor
of those who did the hard, messy work. And it misleads future
readers into thinking nothing could have been done, that
harm was sudden and inevitable. But the truth is, harm was
not inevitable. Recognizing that matters, not just for justice
in Myanmar’s story, but for the next country where platforms
dismiss local voices until it is too late. For me, narrative
responsibility is part of accountability. Just as platforms must
take responsibility for the systems they build, authors and
researchers must take responsibility for the stories they tell.
Reclaiming the Missing Story: Platform Accountability In Myanmar
The Platform Question: Power, Accountability and Global South
Conclusion:
I am writing this piece to correct, to remember, and to care.
Careless People will continue to be widely read, and it will
shape how Myanmar’s digital crisis is remembered. My hope
is that by sharing our side of the story, readers will see a fuller
picture, one where Myanmar is not just an exotic backdrop, but
a place where people were urgently documenting, warning, and
resisting.
Even after those early days, we did not stop. In 2018, civil
society groups in Myanmar sent an open letter to Mark
Zuckerberg, pointing out that Facebook had failed to act on
the very hate speech we had been fighting for years and also
how they were taking credit for the work of us. We are still
resisting, still documenting, still demanding accountability to
platforms. The danger we face is not only violence under the
coup, but also being erased from the story, our warnings, our
resistance, and our accountability work slipping out of the
international narratives. That is why we need to be deliberate
with our narratives. By reclaiming the missing stories, I hope to
honor the work of Myanmar’s digital rights community and to
remind us that stories matter. How we tell them matters even
more.
Reference
Wynn-Williams, S. (2025). Careless people
Edizioni Mondadori.
Reclaiming the Missing Story: Platform Accountability In Myanmar
The danger we face
is not only violence
under the coup, but
also being erased
from the story,
our warnings, our
resistance, and
our accountability
work slipping out
of the international
narratives.
103
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