known to use automation, trolling and disinformation techniques. These IT cells have existed
since the early days of social media—the BJP’s IT cell was founded in 2007 (Dasgupta, 2018).
Political parties in India have also been known to work with private firms. Cambridge
Analytica “worked extensively in India” according to whistle-blower Christopher Wylie
(Crabtree, 2018). The Indian IT firm Silver Touch was responsible for building Modi’s NaMo
app, and was linked to fake Facebook accounts (Gleicher, 2019). Influencers on social media
platforms are increasingly used to amplify political messages organically to a wider audience.
For example, Delhi marketing firm OMLogic Consulting has worked for both the BJP and INC
to utilize the power of YouTube and Instagram influencers (Chaturvedi, 2019).
Cyber troop activity in India is predominantly of domestic origin. The deliberate spread of
disinformation by politicians and political parties has often led to misinformation due to hyperconnectivity and digital illiteracy. However, there have also been foreign interference attempts
attributed to Pakistan through a network of fake accounts and Facebook pages about issues to
do with India’s general election (Kalra & Sayeed, 2019). Following the Kashmir attack,
individuals linked to the Pakistan Army used Facebook and Instagram accounts to inflame
tensions with India and push claims over Kashmir (@DFRLab, 2019). In response, the defence
ministry reportedly approved a new Information Warfare branch in the army, to combat
misinformation, propaganda, and psychological operations (Gurung, 2019). This
announcement came in March 2019, directly following the wave of propaganda following the
Balakot air strikes by the Indian Air Force in February 2019.
As well as the BJP campaigning in India, the ‘Overseas Friends of the BJP (UK)’ (OFBJP)
said it was campaigning for the Conservative Party in the UK’s 2019 general election. They
targeted Conservative candidates in forty-eight marginal seats, and it was reported that
messages were circulating on WhatsApp groups among British Hindus urging them to vote
against the Labour Party (Siddique, 2019).
Table 1: Organizational Form and Prevalence of Social Media Manipulation in India
Initial
Government Politicians Private Contractors Civil
Society Citizens &
Report
Agencies
& Parties
Organizations Influencers
2007
Indian
BJP, INC Cambridge
Evidence
Army’s
Analytica,
Silver
Found
Information
Touch,
OMLogic
Warfare
Consulting,
The
branch
Ideaz
Factory,
Infocrunch
Analytics
Source: Authors’ evaluations based on data collected. Blank spaces indicate no evidence was found.
Strategies, Tools, and Techniques
Disinformation
Disinformation is prolific in India partly because originates from mainstream media, politicians,
and as part of official election strategies. Economic Times and India Today, the latter of which
even has its own fact-checking project, published—both in print and in a video—a photo that
allegedly showed the February terrorist attacker in a combat uniform; however, in reality it
originated from an unknown source on Twitter and was determined as fake (Funke &
Benkelman, 2019). BOOM claim that political parties have “begun building teams for the
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