Opportuni0es*to*improve:*informa0on*from*
superiors/peers*s0ll*through*physical*visits*
''
Yes,'have'sufficient'informaCon'and'resources'(e.g.,'forms)'to'
assist'them'on'the'first'visit'
No,'we'do'not'have'sufficient'informaCon'and'resources'(e.g.,'
forms)'to'assist'them'on'the'first'visit'
Don't'know'
Base':'Ward/Village'representaCves'
Urban'%*
Rural'%*
Total'%*
82%'
74%'
76%'
16%'
26%'
22%'
2%'
1%'
1%'
Mode of Communication
Go to (visit) higher relevant government office/department
Go to (visit) another ward/village tract administrator (same level)
Contact via mobile phone higher relevant government office/department
Contact via mobile phone another ward/village tract administrator (same level)
Contact via phone higher relevant government office/department
Other
%
28.9
22.0
20.6
13.4
7.6
7.6
95'