Agency is also visible in how children seek care and advocate for
themselves, even when systems fail to respond appropriately. Some
continuously searched for psychological support even after their
concerns were dismissed or minimized by adults, while others
navigated multiple services in search of someone who would listen
without judgement. In some cases, children chose to step away from
justice processes that felt retraumatizing or unsafe, an unfortunate but
important act of self-protection.
At the same time, recognizing children’s agency must never mean placing
responsibility on them to manage abuse they have been subjected
to. Many of the strategies children use to protect themselves emerge
precisely because platforms, institutions and adults have failed to create
environments that are sufficiently safe or responsive.
Children’s resilience should not be treated as a substitute for protection.
Rather, the need for children to rely on their own coping and safety
strategies is evidence of systemic failures and shows how urgently
platforms and protection systems need to improve.
However, as some of the young women interviewed in North Macedonia
reflected, prevention and support should not only be thought of in terms
of rules, protocols, or awareness campaigns. Instead, they stressed the
importance of emotional safety, trust and relational support. One young
woman from Montenegro described a sense of distance from prevention
initiatives that rely on warnings, or abstract risk narratives, noting how
such approaches often fail to resonate with young people:
“No matter how many posters or infographics are made on Instagram
and things like that about cyberbullying or any ‘cyber’ issue, or even
things that happen in person, there’s always that moment when
young people go: ‘Okay, what do these adults know? This wouldn’t
happen to me. And why should I listen to you? I’ll use my phone how I
want; I’ll go online how I want.’”
A common response to technology-facilitated abuse is to teach children
to block the perpetrator or report their account. On the surface, this
seems sensible. But by the time a child is blocking someone, the
harm has often already occurred. Abusive messages have been sent,
manipulation has taken place, or sexual images have been seen.
Through Children’s Eyes
How do children get support and recover?
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