FREEDOM ON THE NET 2024 The Struggle for Trust Online diversity—dropped to their lowest average score in more than 10 years, excluding the two countries that were covered for the first time in this edition. Today’s information space contributes to and is degraded by many of the same challenges affecting human society more broadly: rising political polarization, a chilling of civic participation, partisan efforts to undermine confidence in elections, and a long-term erosion of trust in democratic institutions. These problems have interfered with people’s fundamental rights to seek, receive, and impart diverse information, form opinions, and express themselves online. Today’s information space contributes to and is degraded by many of the same challenges affecting human society more broadly. 6 @freedomonthenet As voters around the world headed to the polls in 2024, the preexisting threats to the information space only grew more acute. Freedom House and other commentators had warned that a perfect storm of challenges could prove disastrous for information integrity during the year. Generative AI has become more accessible, lowering the barrier of entry for those seeking to create false and misleading information. Many social media companies have laid off the very teams that were dedicated to advancing trust, safety, and human rights online. These warning signs served as a catalyst for efforts aimed at rebuilding confidence in online information during the coverage period. Policymakers, tech companies, and civil society groups experimented with ways to strengthen platform governance, boost digital literacy, and incentivize more responsible online behavior. Some initiatives showed promise, though it is still too early to assess their efficacy. Others failed to adequately protect internet freedom while attempting to address false, misleading, and incendiary content. To foster an online environment that offers highquality, diverse, and trustworthy information, successful policies must include robust protections for free expression and other fundamental rights. #FreedomOnTheNet

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