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Policy Brief No. 22
Toda Peace Institute/Alliance for Peacebuilding
or organizations (volume and variety). Social media enables a much faster
spread of information, images, and videos (velocity). But the quality and types
of the information are highly uncertain (value, veracity, and variability).
4. Social media is a “supply-side shock to the amount of freedom in the
world.” (Shirky, Here Comes Everybody: The Power of Organizing without
Organizations 2008) Social media has been a massive technological experiment
for democracy. But merely giving people access to modes of communication and
forms of information does not strengthen democracy.
5. The rise of social media correlates with significant threats to social and
political goods. Social polarization, nationalism, and threats to multicultural
values are increasing. Democratic freedoms are declining around the world.
(Freedom House 2018) Authoritarian leaders and some of those who elect
them are undermining social and political goods in the following ways:
• Attacking democratic norms and institutions
• Undermining belief in science, facts, and news media
• Repressing the human rights of ethnic and religious minorities
• Corrupting governments to advance their own selfish financial interests
How Social Media Works
Social media is a broad term, including communication systems such as emails, texts,
and blogs as well as social media platforms such as Facebook, Twitter, and Google platforms, including YouTube. Most of social media’s problems relate to platforms geared
toward profit.
6. The Goals of Social Media Platforms. Leaders of social media corporations
often seem genuine in their desire to contribute to social and political goods.
• Until recently, Google’s motto was “don’t be evil.” Today Google’s mission
is to “to organize the world’s information and make it universally accessible and useful.”
• Twitter’s mission is “is to give everyone the power to create and share
ideas and information instantly without barriers.” Twitter’s website
states, “We believe in free expression and think every voice has the
power to impact the world.” And the company’s page “Twitter for Good”
outlines its civic engagement efforts to support social goods.
• Facebook’s mission is “to give people the power to build community and
bring the world closer together.” Facebook’s Social Good Forum rolls out
new aspects of its platform to aid a variety of social goods, including crisis response, health, charitable giving, and mentoring. And Facebook has
observer status in the Global Network Initiative aimed at protecting human rights and corporate responsibility in the tech industry.
7. Social Media Platforms are Profitable Corporations. Social media corporations are geared toward shareholder profit. Facebook’s profits jumped from
$26 billion in 2016 to $40 billion in 2017. (Statista 2018) While profit is not