Low-Wage Labor Exploitation in the Development of Generative AI
Generative AI tools are not built simply by training models through
large-scale data computation. In many cases, data labeling is
required to organize raw data into forms that can be meaningfully
used for training. Moreover, because trained models inevitably
reflect biases, errors, or harmful content present in their training
data, additional fine-tuning is necessary before deploying them as
real-world services in order to minimize inappropriate or harmful
outputs. Fine-tuning itself is also a form of data labeling and
typically takes the shape of large-scale microwork, involving the
labor of many people.
Data labeling labor is characterized by the instability inherent in
microwork, the psychological burden of repeatedly encountering
harmful or hateful content, and the frequent outsourcing of tasks
to low-wage regions in the Global South. These labor processes are
often obscured by complex subcontracting chains and corporate
secrecy, making it difficult to accurately assess their scale and
conditions. In this sense, the production of generative AI tools
rests on multiple layers of labor exploitation, raising serious ethical
concerns about how generative AI is developed and used.
Automation, Job Displacement, and Productivity
Generative AI is often perceived as a technology that enhances
productivity by automating and restructuring work. However,
this also carries the risk of job displacement and the reduction
Generative AI Guide for Civil Society