For an organization’s AI policy to function effectively in practice,
it must be understood and implemented by its members. From the
policy-development stage onward, it is important for members to
engage in collective discussion, and regular training is essential,
particularly in light of staff turnover and the onboarding of new
members. To facilitate understanding of the policy and meaningful
discussion about the need for updates, it is also helpful to include
education on recent developments and trends in AI. To properly
grasp fundamental issues in generative AI outputs—such as
hallucinations and bias—some level of training on the technical
characteristics of AI may also be necessary. Collecting and sharing
case studies of problems that have arisen within or outside the
organization (for example, instances of biased outputs) can further
help members better appreciate and recognize these risks in
practice. We hope that this guide will serve as a useful reference for
internal training within civil society organizations.
If an organization decides to adopt generative AI, it is undesirable
for significant gaps in AI-related skills to emerge among staff
members. For this reason, training on how to use generative AI may
be necessary. There is no need to treat generative AI as something
exceptional; rather, such training can be provided as part of the
organization’s regular instruction on the use of tools required for
day-to-day work.
In some cases, an organization may choose to place policybased restrictions on the use of specific generative AI tools by
certain members for a defined period of time. Properly assessing
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