Introduction
“Some of our activists are drafting statements with ChatGPT,
and I’m worried about what approach we should take.”
Many organizations are likely having similar concerns. With
the emergence of various generative AI services—such as
chatbots like ChatGPT and Gemini, and tools that create
images, music, and videos—an increasing number of citizens
are using them for both professional and personal purposes.
Civil society activists are no exception. However, while they
are being utilized, usually based on individual judgment even
for work-related tasks, almost no organization currently has
an organizational-level policy on generative AI.
There are many points that civil society organizations (CSOs)
must consider when using generative AI. For example, if
factual inaccuracies (hallucinations) from generative AI
are included in an organization’s official documents, the
organization’s credibility can be severely damaged. Security
issues may arise if personal or confidential information is
uploaded to unreliable commercial services. Furthermore, the
output of generative AI might contain biases that conflict with
the organization’s values. The process of drafting a statement
using generative AI may exclude aspects crucial for activist
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