worked for all the major candidates” (Currier & Mackey, 2018). After 2015, net centres expanded to include foreign clients. In terms of tasks, employees receive a handbook with amplification strategies and preestablished scripts, comments, links, and targeted users, among other things. Moreover, net centres use a third-party database with phone numbers that are then used to target campaigns via WhatsApp (Currier & Mackey, 2018). Table 3: Cyber Troop Capacity in Guatemala Team Size Resources Spent Activity Levels (USD) 15-20 per operation Coordination Capacity Measure $280,000-375,000 per campaign $7,000 per month Permanent, with peaks Centralised Medium during critical events, such as trials or elections. Source: Authors’ evaluations based on data collected. Blank spaces indicate no evidence was found. References Abbas, M., Al-Wohaibi, E., Donovan, J., Hale, E., Marugg, T., Sykes, J., Land, M. K., & Wilson, R. A. (2019). Invisible Threats: Online Hate Speech Against Human Rights Defenders in Guatemala. SSRN Electronic Journal. https://doi.org/10.2139/ssrn.3483258 Committee to Protect Journalists. (2020). Trust deficit: Guatemala’s new president must overcome skepticism to improve press freedom. Committee to Protect Journalists. https://cpj.org/reports/2020/03/guatemala-giammattei-journalists-online-harass-discreditcorruption-environment.php Currier, C., & Mackey, D. (2018, April 7). The Rise of the Net Center: How an Army of Trolls Protects Guatemala’s Corrupt Elite. The Intercept. https://theintercept.com/2018/04/07/guatemala-anti-corruption-trolls-smear-campaign/ IACHR. (2020). Annual Report 2019. Report of the Office of The Special Rapporteur for Freedom of Expression. (OEA/Ser.L/V/II. Doc. 5.). http://www.oas.org/en/iachr/docs/annual/2017/docs/AnnexRELE.pdf Informe: Bots, netcenters y el combate a la impunidad. (2019, May 20). CICIG. https://www.cicig.org/cicig/informes_cicig/informes-tematicos/bots-netcenters-y-elcombate-a-la-impunidad/ Los Netcenters: Negocio de manipulación—Luis Assardo—Medium. (s. f.). https://medium.com/@luisassardo/los-netcenters-negocio-de-manipulaci%C3%B3n2140cf7262fc Nómada. (2018, February 20). Acusan a directora de Canal 13 de contratar netcenteros para el Gobierno. Nómada. https://nomada.gt/pais/la-corrupcion-no-es-normal/acusan-adirectora-de-canal-13-de-contratar-netcenteros-para-el-gobierno 166