foster hatred towards minorities was found to have received about 1.3 Million HRK (~$202,000)
from the ministry. Both websites applied for funds through the ESF Operational Programme
for Effective Human Resources 2014-2020 (Ćimić, 2020; Mediji Zajednice - Potpora
Socijalnom Uključivanju Putem Medija, Faza I., 2020). This move was particularly ironic
considering that in early 2019, Croatia had officially joined the EU fight against fake news in
the context of the 2019 EU parliamentary elections (Total Croatia News, 2019). In general,
though, while media is highly polarized, they are free from direct political inference or
manipulation (Freedom House, 2019), although a recent report has noted that Croatian
legislation to protect media and journalists from political influence are highly ineffective and
found political motivation in the appointments and dismissals of editorial staff (Bilic, 2020).
Table 1: Organizational Form and Prevalence of Social Media Manipulation in Croatia
Initial Government
Politicians Private Contractors Civil
Society Citizens &
Report Agencies
& Parties
Organizations Influencers
Evidence found – Evidence
funding websites found
Source: Authors’ evaluations based on data collected. Blank spaces indicate no evidence was found.
Strategies, Tools, and Techniques
As one of the leading distributors of disinformation in Croatia, the internet portal Dnevno
shares anything from conspiracies about German chancellor Merkel trying to steal Croatia’s
sovereignty to anti-EU, anti-refugee and Islamophobic narratives, generally promoting
nationalism and hatred (Vidov, 2019). With their slogan of ‘we write what others hide’ the
portal has spent the past years driving divisions amongst different ethno-nationalist groups. In
2017 a new management took over the site, vowing to take it to the center-right of the political
spectrum and to ‘write the truth’. However, especially in Croatia, the portal of Dnevno still
works with conspiracies and clickbait headlines (Milat, 2019).
Meanwhile, many politicians are active on social media themselves and do not shy away from
making contributions to ongoing issues. For example, in the spring of 2020 the Croatian factchecker Faktograf received critique from politicians as well as private individuals, quickly
degenerating into accusations of censorship, for teaming up with Facebook to weed out
misinformation on the platform (Vladisavljevic, 2020b). With the upcoming parliamentary
election less than a week away, campaigning is currently in full swing. Most parties have active
and visible campaigns, and while partisan narratives, fake news and nationalist rhetoric are on
the forefront (Vukobratovic, 2020), there is little to no reporting of any more sophisticated,
data-driven campaigning techniques being employed. Rather, the recent Coronavirus pandemic
seems to be dominating the elections (Vukobratovic, 2020).
Table 2: Observed Strategies, Tools and Techniques of Social Media Manipulation in
Croatia
Account Types Messaging and Valence
Content
and Platforms
Communication
Strategies
Human
105
Support
Attacking opposition
Driving Divisions
Disinformation
Facebook