Israel
Introduction
Israel’s computational propaganda efforts fall under three main categories: (1) propaganda
which is aimed at social media users outside of the country (Hasbara/public diplomacy), (2)
political campaign propaganda which is aimed at local Israeli citizens, and (3) the “alternative
enforcement” method which Israel’s attorney generals’ office developed together
with platforms such as Facebook and YouTube to ensure better coordination between the
platforms and Israel in locating malicious online behaviour directed toward Israel.
An Overview of Cyber Troop Activity in Israel
Organizational Form
Hasbara (Public Diplomacy): The first of these efforts falls mainly within the broader effort of
public diplomacy (in Hebrew, hasbara). In recent years this has become more professionalized
and centralized in character (Aouragh, 2016). Israel’s public diplomacy efforts are divided
roughly into four different and coordinated organizations: The Ministry of Foreign affairs, the
Office of Hasbara, the Hasbara array in The Office of the Prime Minister, and the Israel
Defense Forces Spokesperson’s Unit. The general aims of public diplomacy efforts are
addressed mostly to foreign audiences and include the promotion of pro-Israeli narratives and
countering BDS (boycott, divestment and sanctions) propaganda messages, whose threats aim
at delegitimizing Israel (Toker, 2012).
The main government organizations working in the field of hasbara work on different
audiences. For example, the Ministry of Foreign Affairs is primarily focused on spreading
messages to other Israeli delegations around the world that are at the forefront of foreign media.
The Hasbara array in the Prime Ministers Office focuses on the Jewish diaspora and pro-Israeli
organizations around the world. It is also in charge of coordinating responses to foreign media
in Israel. These organizations find themselves the most active during major regional conflicts
as they become a major player in the “narrative war” with Palestinian diplomatic and
propaganda efforts. During these conflicts, public diplomacy works towards justifying and
explaining the Israeli position on the nature of the conflicts. The Israel Defense Forces
Spokesperson’s Unit is one of the most active organizations during these conflicts and uses
digital means to spread messages about Israel's military activity and attempts by terrorist
organizations to attack Israeli civilians (Toker, 2012).
The Ministry of Strategic Affairs is another government office that has become increasingly
more involved in Hasbara. In recent years the ministry, which started out as an office without
substantial political importance, has become the leading office in the development of online
Hasbara strategies, especially in regards to efforts concerned with the global BDS organization.
One of the main activities the office has supported is the promotion of a Hasbara app called
act.il, to be used by supporters around the world to help spread pro-Israel and anti-BDS
messages online. The app is supported by the ministry and was developed by three
organizations in Israel and the US: The Israeli-American Council, the Maccabee Task Force,
and the Interdisciplinary Center Herzliya University. On the ministry’s website there is
additional recommended content to be used by apps users for sharing on social media (Sommer,
2017).
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