YouTube. As a result, we understand
less about how its business model
and related practices affect the more
than 100 countries where it operates
localized versions of its platform. This
report aims to redress the lack of
public understanding of YouTube.
As in Russia, YouTube is the most
popular social media site in the U.S.
Four out of five American adults say
they use YouTube; two-thirds say the
same thing about Facebook. And
YouTube’s share is increasing, while
Facebook’s is decreasing.15 Globally,
YouTube says that it has more than
two billion users who watch more than
a billion hours of video every day.16 But
its reach goes far beyond its regular
visitors. Links to YouTube videos are
routinely among the most shared on
other major platforms, including Facebook, Twitter, and Reddit. YouTube
operates a search engine second in
volume only to Google’s, and it enjoys
a near monopoly of the online usergenerated long-form video market.17 Its
advertising business continues to grow,
delivering revenue in 2021 of nearly $29
billion, or about 11% of what Google’s
holding company, Alphabet, reported.18
YouTube from time to time has acknowledged its amplification of harmful content and taken remedial steps. Since
2018, its parent, Google, has doubled
the number of people worldwide who
review and remove content to 20,000,
although the company won’t say how
many focus primarily on YouTube or
are direct employees, as opposed to
outsourced workers.19 Over the past
five years, YouTube as made considerable progress addressing an earlier
profusion of videos promoting Islamist
terrorism.20 Working with Google, it
also has identified and taken action
against government-backed “coordinated influence operations,” and it
labels government-funded news
outlets.21 In 2019, YouTube adjusted
its automated recommendation system to deemphasize conspiratorial
and extremist falsehoods.
But people who already hold extreme
views don’t necessarily need automated recommendations to find hateful or
misleading content. They can locate it
by searching or following links to videos
they find on Facebook or Twitter or
right-wing platforms like Gab or Gettr.
Based on his research, Dartmouth
political scientist Brendan Nyhan writes
that YouTube continues to facilitate
“alarming levels of [user] exposure
to potentially harmful content.”
Too little, too late
In a February 2022 blog post, YouTube’s
Chief Product Officer, Neal Mohan,
wrote expansively about more changes
the company is exploring. These include
blocking users on other platforms from
embedding links to YouTube videos that
contain false, conspiratorial material but
aren’t quite ominous enough to cause
YouTube to remove them.22 But to date,
the reforms that YouTube has actually
adopted have not been adequate.
The platform says it has introduced
contextual “information panels” in
“dozens of countries and languages”
to accompany videos on climate
change, flat-earth conspiracies, and
other topics prone to misinformation.
But localized versions of YouTube are
available in more than 100 countries
and 80 languages. (In certain other
countries, users have access to a
generic global version of YouTube.)
“We continue our work to expand
availability [of information panels]
across global markets and topics,”
the company says. It has also experimented with “fact-checking information
panels” that assess videos on more
particularized subjects. So far, these
are available in only six countries.
started in Germany, spread to Spain,
and then surfaced in Latin America
has used YouTube to undermine
Covid-19 policies, dismissing government actions as a “plan of global
domination.”23 Other videos in Greek
and Arabic have encouraged millions
of YouTube viewers to boycott vaccinations or use phony cures.24 Some
Brazilians have used the platform
to intensify distrust of elections and
promote disinformation favoring the
country’s right-wing president, Jair
Bolsonaro.25 In Ethiopia, YouTube
videos have amplified incitement to
ethnic strife, while in the Philippines,
backers of Ferdinand “BongBong”
Marcos, Jr., who won a presidential
election in May 2022, used YouTube
and other platforms to obscure the
government corruption and violence
that characterized the regime of his
autocratic father.26
Social media companies are not the
sole cause of democratic backsliding,
eroding trust in commonly held facts,
and surging nativist resentment. Other
forces—including economic globalization, heightened inequality, racism,
hyper-partisan cable television, and a
decades-long trend toward extreme
political polarization—are also roiling
the U.S. and many other developed
societies. What social media companies have done is act as a powerful
accelerant, pouring fuel on the flames
and amplifying users’ worst instincts.
In this fraught environment, YouTube,
like other influential platforms, has
an obligation to do more to counter
exploitation of its prodigious capacity
to spread harmful content.27
Insufficient attention to misuse of the
platform is more pronounced outside of
the U.S., where language and cultural
barriers make it more difficult for a
Silicon Valley-based company to filter
content. A bizarre international network
of conspiracy-minded physicians that
HOW YOUTUBE SPREADS HARMFUL CONTENT – AND WHAT CAN BE DONE ABOUT IT
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