coordination. The Islamic State (ISIS) has been particularly successful in capitalizing on the reach and
power of digital communication technologies.
A new framework for response
Based on insights from the case studies, we outline a framework for collective, comprehensive responses to
digital drivers of conflict, identifying key entry points in the life cycle of weaponized social media where
public, private and nonprofit organizations can make a difference. The framework is illustrated here and
described in further detail below.
Prevention: Reducing the incidence of weaponization with activities that include influencing policies
and regulations of governments, multinational bodies, industry associations and technology
companies. For example, the European Union has developed a set of data protection rules that outlines
regulations for businesses and organizations in how to process, collect and store individuals’ data,
establishing rights for citizens and means for redress.1
1
EU Data Protection Rules. https://ec.europa.eu/commission/priorities/justice-and-fundamental-rights/data-protection/2018-reform-eu-dataprotection-rules_en.
MERCY CORPS
The Weaponization of Social Media: How social media can spark violence and what can be done about it
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