Lisa Schirch
25 Spheres of Digital Peacebuilding and PeaceTech
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heavily to oppose such legislation and have been reluctant to remove content that drives
their profit model.23
Civil society groups increased their advocacy with tech companies to change their
algorithms, increase content moderation, “deplatform” to remove the accounts of violent
extremist groups, and add features to their platform to help users protect their privacy and
to distinguish between false information and real news. Peacebuilding organisation Search
for Common Ground began talking with Facebook staff on how to improve digital dialogue
and to help their staff understand the “common ground approach.” Another peacebuilding
NGO, JustPeace Labs, began to offer “Ethical Guidelines for PeaceTech,” “Conflict Sensitivity
for the Tech Industry” and a suite of other tools and guidelines for tech companies as well
as civil society organisations to use when planning and executing programmes involving
technology.24 The Alliance for Peacebuilding, Toda Peace Institute, Mercy Corps, Build Up,
and other groups have regular contact with technology companies to increase
understanding of the field of peacebuilding and to communicate concerns and ideas on how
to address the link between social media, conflict, polarisation, and violence. These
meetings explore potential collaborations and generate new ideas about designing
platforms, moderation, public service announcements, and rewards or incentives for
positive digital communication on these platforms.
In June 2020, a coalition of US civil society groups launched the #StopHateForProfit
campaign , an advertiser’s boycott of Facebook to press the company to take more action to
address hate speech and disinformation. Nearly 1000 advertisers pulled their ads from
Facebook to signal their disgust with the company's record on human rights.25
Fifth Generation: Digital Social Movements
The fifth generation of digital peacebuilding recognises that tech companies do not have
sufficient incentives to change, that government regulations are complex and slow to
develop, and that urgent and widespread need for action requires civil society to form
digital social movements to participate in addressing these threats. In some regions of the
world, local civil society has already taken the lead on addressing rampant disinformation
and hate speech, initiating digital media literacy strategies to improve public awareness of
digital threats and how to practice digital communication skills to defuse tension and find
common ground to reduce polarisation.
In western Europe, the #ichbinhier (#Iamhere) civil society movement involves tens of
thousands of volunteer “upstanders” to support victims of digital harassment and
For a survey of experts and research on this topic, see Denise Clifton, “Why Facebook and Twitter Aren’t Stopping the Flood of False and Toxic Content” Mother Jones. 4 December 2018.
24 “Ethical Guidelines for PeaceTech.” Just Peace Labs. San Francisco, California, 2017. Found at
https://justpeacelabs.org Access on 1 July 2020.
25 Nancy Scola. “Inside the Ad Boycott That Has Facebook on the Defensive.” Politico. 3 July 2020.
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