operations, and the inadequacy of the one it has since adopted; and (4) its failure to provide the Rohingya with a remedy. If Facebook declines the NCP’s offer of good offices, or alternatively if good offices between the parties fail to reach a mutually agreeable solution, the Complainants encourage the NCP conduct its own fact-finding (potentially involving a third-party examination of the issues raised) and/or develop Terms-of-Reference for a fact-finding report in dialogue with the parties to the complaint. In any case, the Complainants respectfully request that the NCP issue a public statement, including a determination on Facebook’s compliance with the OECD Guidelines and recommendations for Facebook to ensure it acts responsibly in the future. 23