BSR | Human Rights Impact Assessment: Facebook in Myanmar
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leaders, celebrities, and local government representatives, and Facebook is being used to spread
these opinions on an individual basis, as well as by organized groups for political gain. The sudden
introduction of accessible mobile communication services and the rapid growth in access to Facebook
has resulted in a steep learning curve for users, policymakers, and civil society. Significant
shortcomings in the areas of digital literacy, privacy awareness, and critical thinking have a sizable
impact on Facebook’s human rights risk profile; indeed, the Facebook platform and Community
Standards rely on certain legal, political, and cultural assumptions (such as freedom of speech and
rule of law) that do not hold true in the Myanmar context today. As one interviewee commented,
“Maybe Myanmar isn’t ready for Facebook yet.” Another bluntly explained that “Facebook isn’t the
problem; the context is the problem.”
» The prevalence of hate speech, disinformation, and bad actors on Facebook has had a negative
impact on freedom of expression, assembly, and association for Myanmar’s most vulnerable
users.
The Facebook platform in Myanmar is being used by bad actors to spread hate speech, incite
violence, and coordinate harm. This is resulting in increased levels of self-censorship, especially
among vulnerable groups such as political activists, human rights defenders, women, and minorities.
As one interviewee explained, “Activists are being harassed, self-censorship exists, and activity on
Facebook today is closing freedom of expression, rather than increasing it. One side is shutting down
the other, and it is no longer a marketplace of ideas.” There is significant interest in a concerted effort
to stop these trends, said the same interviewee. “We are not in the delete-Facebook camp, and we
desperately want Facebook to succeed in Myanmar.” At the same time, the use of Facebook in
Myanmar overall continues to grow.
» Facebook has become a useful platform for those seeking to incite violence and cause offline
harm.
Though the actual relationship between content posted on Facebook and offline harm is not fully
understood, Facebook has become a means for those seeking to spread hate and cause harm, and
posts have been linked to offline violence. A minority of users is seeking to use Facebook as a
platform to undermine democracy and incite offline violence, including serious crimes under
international law; for example, the Report of the Independent International Fact-Finding Mission on
Myanmar describes how Facebook has been used by bad actors to spread anti-Muslim, antiRohingya, and anti-activist sentiment.
» In the near term, most (but not all) local stakeholders are more concerned about security risks
to rightsholders than they are about overbroad restrictions on content.
The need to protect the security of vulnerable users was of paramount importance to almost all
stakeholders and rightsholders that BSR engaged with in Myanmar. Top priorities included efforts to
remove content that violates Facebook’s Community Standards, eliminate fake accounts, and deprioritize misinformation. As one rightsholder described: “Compared to many in the international
community we are less concerned about restrictions to freedom of expression because our proximity
to offline harm is much greater. I’m dealing with scenarios where lives are at risk.” However, these
security priorities are also key to being able to promote a culture of free expression.