The Platform Question: Power, Accountability and Global South
repositioned accountability on a democratic plane, contrasting
sharply with top-down models where platforms are responsible
to users. Such a framing promises a future of a horizontal
network where everyone holds responsibility for collective
well-being. As one participant wrote, accountability to her
refers to an exercise that aims to “weave society and social
networks”, emphasising the fact that digital platforms don’t
exist outside the social fabric but within it and are therefore,
subject to the same relational ethics that govern community
life. Additionally, French’s “La justice, La vraie” (true justice) and
Sinhala’s reference to reparations pushed accountability
beyond mere explanation toward restitution. In shorthand,
accountability without remedy is hollow. This transforms
the concept from a corporate governance checkbox into a
mechanism for addressing historical and ongoing injustices.
When platforms shape democracy, spread information (and
misinformation), and mediate social relationships across
billions of people, accountability must encompass repair, not
just acknowledgement.
Some respondents
noted there
is “no specific
translation” in their
language, resorting
to approximations
or borrowed
terms. This
isn’t a linguistic
deficiency but an
essential revelation
that platform
accountability may
be a fundamentally
new problem,
one that existing
vocabularies of
responsibility
weren’t designed to
address.
154
However, the most provocative question stemming from this
collection is the chit that bore the words: “Accountability from/
for what? Implies a response to an action/event/structure”. This
interrogation cuts to the temporal dimension of accountability
– about how it is always retrospective, always addressing
something that has already occurred or is currently occurring. It
cannot be abstract; it must answer to specific harms, specific
exercises of power, specific structural inequalities.
The Untranslatable Core
What’s striking about this multilingual constellation is what
resists translation entirely. Some respondents noted there
is “no specific translation” in their language, resorting to
approximations or borrowed terms. This isn’t a linguistic
deficiency but an essential revelation that platform
accountability may be a fundamentally new problem, one
that existing vocabularies of responsibility weren’t designed
to address. Therefore, we must acknowledge the struggle to
comprehend the exact nature of the reality that the digital turn
has presented to us. The sheer fact that a word like “Utopia”
appears in the list – perhaps hints at the truth that “Platform
accountability” as currently imagined might still be an idealistic
Platform Accountability: A Translation Experiment with Words, Meanings and People
The Platform Question: Power, Accountability and Global South
dream we carry within ourselves. Or maybe these diverse
words offer building blocks for something new – say, a hybrid
model of accountability that draws on multiple traditions, that
sees platforms as simultaneously institutional and relational,
technical and human, answerable to both law and community.
We need to, therefore, recognise that the untranslatability of
platform accountability has practical consequences since it
defies traditional concepts of accountability, as understood in
terms of an individual’s obligation to answer, community trust,
or institutional transparency. For instance, policy frameworks
designed in isolation, or in Northern regulatory contexts, may
fail to resonate with marginalised users. The game of words
across geographies reveals that platform accountability isn’t
one thing but many things, each shaped by language, history,
and social organisation. Studying how people describe, feel,
and negotiate platform accountability in their own languages
provides insight into the gaps between policy, corporate
rhetoric, and everyday life. Only then can interventions be
genuinely inclusive.
We need to,
therefore,
recognise that the
untranslatability
of platform
accountability
has practical
consequences
since it defies
traditional concepts
of accountability, as
understood in terms
of an individual’s
obligation to answer,
community trust,
or institutional
transparency.
Platform Accountability: A Translation Experiment with Words, Meanings and People
155
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