The Platform Question: Power, Accountability and Global South
In the case of Uganda, the tension between platforms and
the state has long existed. In July 2018, telecom companies
in Uganda blocked access to social media platforms for all
users and required them to pay a newly introduced Over-TheTop” (OTT) tax before regaining access (Nanfuka, 2018). The
tax was the result of a March 2018 presidential directive for
social media to be taxed to raise resources “to cope with the
consequences” of social media users’ “opinions, prejudices
[and] insults” (2018). It was at this time that social media
platforms were framed as a place of “gossip” despite the
government having set up frameworks for various Ministries,
Departments and Agencies to utilize social media platforms as
avenues for civic engagement.
Uganda has had
a practice of
blocking social
media platforms
during elections,
as was the case in
the 2016 election
and the in the
2021 elections.
However, the latter
election served as
the tipping point
between the state
and platforms.
138
Uganda has had a practice of blocking social media platforms
during elections, as was the case in the 2016 election and the
in the 2021 elections. However, the latter election served as
the tipping point between the state and platforms. In three
days before the January 14, 2021, Facebook suspended the
accounts of various government officials associated with the
ruling party for what the platform described as “Coordinated
Inauthentic Behaviour” which was aimed at manipulating
public online debate. X (Twitter at the time) also suspended
similar accounts. Facebook removed 220 personal accounts,
thirty-two pages, fifty-nine groups and 139 Instagram accounts
which according to the platforms had links with the media
arm of the government – the Government Citizens Interaction
Center (DFR Lab, 2021).
The government perceived the take-downs of accounts
associated with the ruling party (the National Resistance
Movement – NRM) as an attempt at meddling with national
interests. This sparked a debate on who has the authority to
curate online content, especially where government content
and actors are involved. Don Wanyama (whose Facebook
and Instagram accounts were also suspended), the President
Museveni’s press secretary, accused the platforms of trying
to influence the elections and stated, “Shame on the foreign
powers who think they can impose a puppet government on
Uganda by disabling the online accounts of NRM supporters”
(Fröhlich, 2022). Wanyama’s account was among those that
shared anti-opposition narrative.
The government would go on to respond by blocking access
Democracy Caught in A Power Struggle Between Platforms and Politics
The Platform Question: Power, Accountability and Global South
to social media platforms 48 hours before polling opened, and
eventually a complete internet access block was be initiated.
The election was conducted in a complete internet blackout.
Internet access would start its journey back to restoration
on January 18, 2021. All social media sites would be made
accessible, except Facebook. As the country prepares for
elections in January 2026, Facebook has remained inaccessible,
unless through the use of a Virtual Private Network (VPN). The
election will see the incumbent Museveni run for another term
in office to add to his 40 year tenure in office.
Meanwhile, a month earlier, in December 2020 the Uganda
government through the telecommunications regulator sent
a letter to Alphabet (Google’s holding company) in which it
requested that YouTube blocks over 14 YouTube channels.
The channels were primarily channels associated with the
opposition as well as those of citizen journalists that had
largely been publishing or live-streaming content from
opposition party leader and presidential candidate Robert
Kyagulanyi’s (also known as Bobi Wine) campaign trail. In
several instances, the campaign had turned violent with
police cracking down on opposition supporters. The UCC
argued that the channels violated Ugandan laws and that the
continued broadcast by the channels might cause economic
sabotage and compromise Uganda’s national security (The
Independent, 2020). The request was not accepted by Google
LLC who noted that for YouTube channels to be removed, the
government would have had to submit a court order. In the
case of Uganda, there was a hyperfocus on disinformation by
the ruling party and its associates, despite disinformation also
being driven by opposition actors (Code For Africa, 2021).
What is emerging is a pattern of internet shutdowns where there
is a complex tug of war between states and digital platforms.
These power dynamics illustrate that the convergence of
sovereignty, political control especially in authoritarian
regimes, and platforms is increasingly resulting in conflicts.
States implementing disruptions are increasingly intersecting
with the role of tech platforms as arbiters of online discourse
who some states are arguing are skewing information controls
and dissemination.
While platforms can act as a force of democracy by
facilitating access to information and enhancing government
What is emerging is
a pattern of internet
shutdowns where
there is a complex
tug of war between
states and digital
platforms. These
power dynamics
illustrate that the
convergence of
sovereignty, political
control especially
in authoritarian
regimes, and
platforms is
increasingly resulting
in conflicts.
Democracy Caught in A Power Struggle Between Platforms and Politics
139
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