The Platform Question: Power, Accountability and Global South
The Platform Question: Power, Accountability and Global South
CHAPTER 3
Platform Accountability in Online Dating:
A Critical Analysis of Privacy,
Discrimination and Safety Harms in India
By Tavishi and Angelina Dash
Introduction
The expansion of online dating platforms in the Global South
brought with it the promise of greater agency for users in
societies where romantic desire and sexual autonomy are
strictly policed.1 The last decade alone has witnessed a
significant increase in the presence of dating platforms in India,
including both global dating platforms like Tinder and Bumble,2
as well as homegrown dating platforms like Aisle and Quack
Quack.3 Unfortunately, this expansion has been accompanied
by user harms such as financial fraud,4 casteist abuse,5 and
sexual harassment,6 especially targeting women and members
of marginalised communities.7 It thus becomes imperative
for dating platforms to provide meaningful accountability
and effective design interventions towards creating safe,
inclusive and equal spaces for online dating. In this essay,
we focus on three interlinked categories of user risks: privacy
violations, discriminatory practices, and safety threats; and
we contextualise these risks to India’s unique socio-political
and cultural context.8 We analyse these risks primarily through
secondary literature, supplementing our findings with a
case study on two understudied popular homegrown dating
platforms,9 Aisle10 and Quack Quack.11 We conclude the essay
by reiterating the need for greater accountability for dating
platforms, briefly outlining recommendations for transparency
in content moderation practices and algorithmic curation.
40
Platform Accountability in Online Dating
Platform Accountability in Online Dating
The expansion
of online dating
platforms in the
Global South
brought with it
the promise of
greater agency
for users in
societies where
romantic desire
and sexual
autonomy are
strictly policed.
41