and from within Sri Lanka, might be in Arabic.
And I don’t know whether that’s always picked
up that well by fact checkers working in these
organizations, because I don’t think we have the
language capacity. (interview, 2021)
In Bangladesh, dialects of Bengali pose problems for
fact checking on social media, according to Sumon
Rahman: “In most cases, misinformation is found in
local dialects. And even we don’t understand some
of them” (interview, 2021).
Secondly, fact checkers sometimes struggle
to access the latest data and statistics that are
needed to debunk mis- or disinformation. Often
this is because government sources or websites
do not publish the latest reports and statistics.
According to Panthi, South Asia Check in Nepal
has faced issues due to organized government
data and government websites not containing the
latest statistics. This means that fact checkers have
to write to or call government officials to verify
data, which can lead to delays in publishing fact
checks (interview, 2021). Ellen Tordesillas, from the
Philippines, shared similar concerns. The speed of
publishing a fact-checked article is also affected
by the problems in accessing sources: “Access to
information is a huge problem, because we have to
write/call people and get official statements/official
documents. This is not easy” (interview, 2021).
Asel Sooronbaeva spoke of deliberate attempts
by the government of Kyrgyzstan to stop journalists
from accessing information by making the process
unnecessarily difficult (interview, 2021). According
to Mahoshadi Peiris from Factcheck.lk, “contradictory government messaging” is an obstacle: “We
have multiple state ministries and ministers under
the health ministry, and they all say different things
[related to Covid-19]” (interview, 2021).
Information from international organizations,
on the other hand, is mostly available in English
only, which can pose a problem due to language
barriers. For example, Dulamkhorloo Baatar
discussed the challenges faced in using information
about Covid-19 obtained from legitimate sources
such as the WHO. Not only fact checkers and
journalists but even the Mongolian government
have encountered difficulties in translating such
information and disseminating it among the public.
This has led to an increase in information disorder
in relation to Covid-19: “There were occasions when
the Ministry of Health misinterpreted some WHO
guidelines and a research article published on
Lancet and announced [this information] during
their official press conference. The main most
I N FO R M ATI O N D I SO R D ER IN THE GLOBA L SOUTH
trustworthy sources for certain topics are in English”
(interview, 2021).
INFORMATION DISORDER ACROSS
DIFFERENT PLATFORMS AND LANGUAGES
Mis- or disinformation does not stay on one
platform, in one language, or in one geographical
region. It tends to mutate, either organically or
due to deliberate attempts by agents, and move
across platforms, languages, and even countries
(Christopoulou 2019; Waghre and Seth 2020). This
is a major problem in India due to the inherent
complexities of the country. According to H. R.
Venkatesh, BOOM India has to fact check the
same mis- or disinformation at different times
in different local languages: “The same piece of
misinformation will prop up in multiple languages,
so the moment you’ve dealt with it in Hindi, it will
probably pop up in Bengali; the moment you’ve
dealt with it in Bengali, it will pop up in Punjabi; the
moment you’ve dealt with it in Punjabi, it will pop
up in Malayalam” (interview, 2021). Sandun Arosha
explained how in Sri Lanka the same message can
appear in various forms, creating challenges for fact
checkers: “So that [message] came [in the form of]
a WhatsApp message. And then it came as a police
media release, then an audio message, [but] it’s the
same thing” (interview, 2021).
According to Yvonne Chua, fact checking in local
dialects is a major problem in the Philippines, as
there are so many dialects. Certain politicians,
including the president, tend to take advantage of
this situation by switching to a dialect in the middle
of a speech being delivered in English or Filipino.
This means that journalists and fact checkers are
at a disadvantage in fact checking certain parts
of the speech—sections which are generally more
sensitive/controversial in nature: “We have quite a
number of dialects. [This] is really a challenge for
fact checkers, I think we’re missing out. It would
be great to have a fact-checking team with people
who know different dialects” (interview, 2021).
TOOLS AND TECHNIQUES
Challenges in the fact-checking process related to
tools and techniques include a lack of access to new
tools and techniques and difficulties in debunking
certain types of mis- and disinformation (such as
images and videos), among others.
Asia – 2 2 8
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