2020 GLOBAL INVENTORY OF ORGANIZED SOCIAL MEDIA MANIPULATION
Organizational Form
Cyber troop activity
takes on many
organizational forms
and diverse actors
are leveraging social
media to shape
public opinion, set
political agendas,
and propagate ideas.
While many countries have seen an increase in computational
propaganda activities on social media, attribution back to
a particular actor remains difficult. In this report, we focus
specifically on cyber troops — or government or political party
use of social media to manipulate public opinion (see Table 1).
Government Agencies
Government agencies are increasingly using computational
propaganda to direct public opinion. In sixty-two countries, we
found evidence of a government agency using computational
propaganda to shape public attitudes. This category of
actors includes communication or digital ministries, military
campaigns, or police force activity. This year, we also included
counts for state-funded media under our government agency
banner, as some states used their state-funded media
organizations as a tool to spread computational propaganda
both domestically and abroad. Between 2019-2020, recent
examples of government-led activity include the Philippine
Police who used Facebook to influence narratives about military
activities against terrorism (Gleicher, 2020b), or ongoing cyber
conflicts between the Government of National Accord and the
Libyan National Army who have used social media to shape
narratives about the ongoing civil war (Kassab & Carvin, 2019).
An example of state-funded media includes the Belarussian
media infrastructure, where the government controls more
than six hundred news outlets, many of which show evidence
of propaganda and manipulation (Bykovskyy, 2020; Freedom
House, 2019).
Political Parties
In addition to government or military-led initiatives, we also
looked at political parties using computational propaganda
during elections. In sixty-one countries, we found evidence
of political parties or politicians running for office who have
used the tools and techniques of computational propaganda
as part of their political campaigns. Indeed, social media has
become a critical component of digital campaigning, and
some political actors have used the reach and ubiquity of
these platforms to spread disinformation, suppress political
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