1 2 147. The Wall Street Journal article relates one example indicating that Facebook has learned nothing from its experience in Burma: 3 In Ethiopia, armed groups have used Facebook to incite violence. The company’s internal communications show it doesn’t have enough employees who speak some of the relevant languages to help monitor the situation. For some languages, Facebook also failed to build automated systems, called classifiers, that could weed out the worst abuses…. 4 5 6 *** 7 In a December planning document, a Facebook team wrote that the risk of bad consequences in Ethiopia was dire…. It said in some high-risk places like Ethiopia, ‘Our classifiers don’t work, and we’re largely blind to problems on our site.’ 8 9 10 Groups associated with the Ethiopian government and state media posted inciting comments on Facebook against the Tigrayan minority, calling them ‘hyenas’ and ‘a cancer.’ Posts accusing Tigrayans of crimes such as money laundering were going viral, and some people on the site said the Tigrayans should be wiped out. 11 12 13 Violence escalated toward the end of last year, when the government launched an attack on the Tigray capital, Mekelle. 14 15 Secretary of State Antony Blinken said in March that Tigrayans are victims of ethnic cleansing. 196 16 17 148. Whistleblower Francis Haugen echoed this sentiment, noting that Facebook’s 18 efforts to train its systems in non-English languages are severely lacking, stating “[o]ne of the 19 core things that I’m trying to draw attention to is the underinvestment in languages that aren’t 20 English.… Unfortunately the most fragile places in the world are the most diverse when it comes 21 to languages.” She goes on to say “I saw a pattern of behavior where I believed there was no 22 chance that Facebook would be able to solve these problems in isolation … I saw what I feared 23 was going to happen continue to unfurl … I knew I could never live with myself if I watched 10 24 million, 20 million people over the next 20 years die because of violence that was facilitated by 25 26 27 196 28 Id. CLASS ACTION COMPLAINT 63 Case No. __________________