Contd. Investcom Holding, the parent company behind ATOM (formerly Telenor Myanmar):
Awareness of “mass surveillance and censorship” for MOTC using Geedge products.
We are aware of claims relating to third-party technologies in Myanmar. As a policy, we do
not confirm or deny the existence of third-party systems. ATOM operations follow
applicable Myanmar law and regulatory conditions. Like operators elsewhere, the network
reviews the legal basis of any lawful surveillance request and requires appropriate
authority.
Use of “TSG” to block VPNs/websites/apps
We do not comment on specific vendors or devices. If/when the network receives a legally
valid directive to restrict access to specified services or domains, it is obliged to implement
it, in compliance with Myanmar law and regulatory obligations. Though network-level
restrictions (including on VPNs) have been reported across Myanmar, such measures – if
confirmed – would eventually be mandated by the local authorities, not initiated by any
telecom network, including ours. We do not have any contractual relationship with the
mentioned vendor whatsoever.
When any such Geedge technology was installed/activated
Again, ATOM does not disclose operational security timelines &/or vendor specifics. Our
compliance is driven by Myanmar law and regulatory obligations, which, like in many
jurisdictions globally, include the ability to execute lawful orders and implement technical
capabilities, as required by official institutions &/or regulatory bodies. We do not have any
contractual relationship with the mentioned vendor whatsoever.
Role in purchase/import/installation/activation; involvement of third parties
Procurement and integration of network security equipment, where required, follow internal
controls and applicable import and global telecoms regulations. We do not disclose supplier
identities, or integration details, for safety and security reasons.
Human-rights due diligence
ATOM follows a risk-based process that includes legal review, senior-level escalation,
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stringent access controls, and minimi ation where feasible under law. The network
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assesses requests against its policies and the UNGPs, while recogni ing the limited
discretion private operators have when faced with binding orders from state players.
End-user security concerns
The
’
country s
legal
framework
grants
local
authorities
broad
powers
over
digital
communications, applying equally to all telecom operators. While networks must comply
with binding directives, ATOM advises end-users to adopt safe digital practices and consult
trusted digital-rights resources. These obligations are industry-wide, not unique to our
network. Like operators in most countries, we comply with binding legal, regulatory and
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ethical requirements, while enforcing strict internal governance to minimi e user impact
within the limits of the law.