FREEDOM ON
THE NET 2024
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The Struggle
for Trust Online
Does the government block, or compel service providers to block, certain protocols, ports, and functionalities within
such platforms and apps (e.g., Voice-over-Internet-Protocol or VoIP, video streaming, multimedia messaging, Secure
Sockets Layer or SSL), either permanently or during specific events?
Do restrictions on connectivity disproportionately affect marginalized communities, such as inhabitants of certain
regions or those belonging to different ethnic, religious, gender, LGBT+, migrant, diaspora, and other relevant groups?
4. Are there legal, regulatory, or economic obstacles that restrict the diversity of service providers? (0–6 points)
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Is there a legal or de facto monopoly on the provision of fixed-line, mobile, and public internet access?
Does the state place extensive legal, regulatory, or economic requirements on the establishment or operation of
service providers?
Do operational requirements, such as retaining customer data or preventing access to certain content, place an
onerous financial burden on service providers?
5. Do national regulatory bodies that oversee service providers, digital platforms, and the internet more broadly
fail to operate in a free, fair, and independent manner? (0–4 points)
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Are there explicit legal guarantees that protect the independence and autonomy of regulatory bodies overseeing the
internet (exclusively or as part of a broader mandate) from political or commercial interference?
Is the process for appointing members of regulatory bodies transparent and representative of different stakeholders’
legitimate interests?
Are decisions taken by regulatory bodies relating to the internet fair and to take meaningful notice of comments
from stakeholders in society?
Are decisions taken by regulatory bodies apolitical and independent from changes in government?
Do decisions taken by regulatory bodies protect internet freedom, including by ensuring service providers, digital
platforms, and other content hosts behave fairly?
B. LIMITS ON CONTENT
(0–35 POINTS)
1.
Does the state block or filter, or compel service providers to block or filter, internet content, particularly
material that is protected by international human rights standards? (0–6 points)
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Does the state use, or compel service providers to use, technical means to restrict freedom of opinion and
expression, for example by blocking or filtering websites and online content featuring journalism, discussion of human
rights, educational materials, or political, social, cultural, religious, and artistic expression?
Does the state use, or compel service providers to use, technical means to block or filter access to websites that may
be socially or legally problematic (e.g., those related to gambling, pornography, copyright violations, illegal drugs)
in lieu of more effective remedies, or in a manner that inflicts collateral damage on content and activities that are
protected under international human rights standards?
Does the state block or order the blocking of entire social media platforms, communication apps, bloghosting platforms, discussion forums, and other web domains for the purpose of censoring the content that
appears on them?
Is there blocking of tools that enable individuals to bypass censorship, such as virtual private networks (VPNs)?
Does the state procure, or compel service providers to procure, advanced technology to automate censorship or
increase its scope?
2. Do state or nonstate actors employ legal, administrative, or other means to force publishers, digital platforms,
content hosts, or other intermediaries to delete content, particularly material that is protected by international
human rights standards? (0–4 points)
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Are administrative, judicial, or extralegal measures used to order the deletion of content from the internet,
particularly journalism, discussion of human rights, educational materials, or political, social, cultural, religious, and
artistic expression, either prior to or after its publication?
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