A/HRC/50/56
(i)
Consider the creation of funding mechanisms to support civil society
engagement on the human rights impacts of emerging technologies;
(j)
Review barriers in access to judicial remedy in cases involving harm by
technology companies and take effective measures to address such barriers;
(k)
Strengthen the oversight and enforcement capacity of administrative
regulatory bodies relevant to the technology sector to enable more effective measures
to protect against human rights risks related to it;
(l)
Take effective measures to ensure that human rights are protected in
situations in which States contract with, partner with, license from or support
technology companies.
83.
National human rights institutions should:
(a)
Build and expand internal capacity to tackle human rights issues
associated with the technology sector and seek cooperation with data protection
authorities and related players for coordinated action;
(b)
Make use of the full extent of their mandates, including by playing a key
role in ensuring policy coherence, in accordance with the Guiding Principles, in the
regulation of the digital system.
84.
Technology companies should:
(a)
Ensure executive and governance oversight in managing human rightsrelated risks, including by reviewing and addressing business-model-related risks;
(b)
In line with their corporate responsibility to respect human rights,
conduct robust human rights due diligence across their activities and business
relationships to identify, prevent, mitigate and account for how they address actual and
potential human rights harms, including with regard to human rights risks arising from
their business models;
(c)
Take a proactive role, for example, by means of multi-stakeholder and
industry initiatives, to create more transparency and stakeholder knowledge about the
actors that make up technology “stacks” and ecosystems;
(d)
Publicly report on actions to mitigate human rights impacts connected
with product or service design, development, sales, deployment and use, and their
effectiveness;
(e)
Establish or participate in effective operational-level grievance
mechanisms for individuals and communities that may be adversely impacted by their
activities;
(f)
Engage users of technology, including both public and private actors, and
use leverage to effectively prevent and address human rights risks and impacts;
(g)
Improve engagement with experts and affected stakeholders in all aspects
of human rights due diligence, in particular in the global south;
(h)
Collaborate with Governments, other businesses or business associations,
civil society and other stakeholders in exploring ways to enable access to remedy for
potential human rights impacts connected to digital technologies;
(i)
Engage in collective action with peers and other stakeholders to develop
and implement standards of business conduct and technological design that will reduce
human rights risks, including those associated with business models;
(j)
Ensure the company plays a constructive role in processes to develop laws
and regulations aimed at increasing human rights protections for affected groups that
the firm’s business models, intentionally or otherwise, puts at risk. This includes not
undermining these processes by lobbying or wider public policy advocacy.
85.
Investors should fully embrace their responsibility to integrate human rights
considerations in all stages of investing, use their leverage to incentivize technology
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