ARTICLE 19 Vietnam example, takedown notices are not issued by a court or independent body, and certain intermediaries are expected to screen actively for illegal content. The data localisation and user authentication requirements also raise privacy concerns, particularly when paired with expansive government authority to compel access to that data. Vagueness in the laws, although a serious concern from a human rights perspective, has sometimes allowed companies to resist implementation (as demonstrated in the next section) but also creates confusion as to the exact legal obligations imposed on companies. Tech company responses Foreign tech companies, facing increasing pressure from the Vietnamese Government, appear largely to be complying with government content removal demands. Google and Facebook both report data on takedown requests (for Google, these relate to YouTube), and both show sharp increases in requests since 2017. The Vietnamese Government repeatedly claims that the rate of requests accepted by Google and Facebook is high, at 95% and 90% respectively in 2020, for example.129 Google’s own data appears to confirm this, with most requests being related to content containing ‘government criticism’. 130 Facebook’s situation is similar, as discussed in the case study below. Amnesty International has said that by complying with so many takedown requests, Facebook and Google ‘play an increasingly prominent and complicit role in the Vietnamese authorities’ systematic repression of freedom of expression online’ and say that both companies are largely deferring to local law without attempting to object to or contest the requests.131 Vietnam also completed an investigation into TikTok in 2023, claiming that it violated local laws, including by failing to block content. TikTok indicated that it would remain ‘non-political’ when it entered the Vietnamese market but has nonetheless faced government pressure following a surge of political content on the platform.132 After the investigation concluded that TikTok was failing to comply with legal requirements, government sources claimed that ____________________________________________ 129 Freedom House, Freedom on the Net 2021: Vietnam. See also a government claim that three platforms had response rates of over 90% to government removal requests in 2023: Tuoi Tre News, TikTok Signs Document to Admit Wrongdoing in Vietnam, 1 July 2023. 130 Google, Transparency Report, Government Requests to Remove Content, indicates that it complied with most of the 848 requests to block 31,626 items of content which it received from January 2021 to December 2022). 131 Amnesty International, Vietnam: Let Us Breathe! Censorship and Criminalization of Online Expression in Viet Nam, 30 November 2020. 132 L. Le, Vietnam Pressures TikTok to Censor More Content or Face a Ban, Rest of World, 24 May 2023; F. Potkin, TikTok Booms in Southeast Asia as It Picks Path through Political Minefields, Reuters, 28 August 2020. 34

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