PEACEWORKS 92 5. Develop Mobile Technologies as Early Warning and Crisis Response Tool The vast potential for mobile telecommunications is just waiting to be tapped, pending the passage of a new telecommunications law to regulate the sector. When the international carriers enter the market and prices drop to levels that most citizens can afford, people will demand more news and information, including through their 3G-enabled devices. Interviewees also indicated that mobile technology can be a useful tool for crisis prevention and response. For example, SMS early warning systems can be developed in advance of key events with potential for conflict, such as the national census in 2014 and the national elections in 2015. Such systems can also be used in tandem with digital conflict mapping to facilitate effective disaster response. Requirements Citizens and CSOs mobilized to report by SMS on instances of potential or actual conflict  SO editors trained in conflict sensitive journalism to assist in verifying information and to provide C accurate coverage of conflict online and by SMS updates  igital mapping technologies used to chart high risk locations and areas where emergency response is D required  ommunications with government bodies and mainstream media outlets established to ensure data C generates broad response and increases public awareness  SOs use a database of mobile users to conduct public surveys and prepare strategy to mitigate C subsequent conflict scenarios  artnerships with mobile providers established to design incentive mechanisms (such as mobile credit) and P free short code numbers for text messaging Desired outcomes Knowledge Awareness among citizens that they can access credible information about conflict Understanding among government officials they are responsible for addressing conflict  nderstanding among journalists that information from the public and CSOs can enhance their coverage U of conflict Attitude  itizen belief that they can contribute to preventing conflict in their communities using mobile C telecommunications Less sense of isolation among marginalized groups in the reporting and mapping of conflict  reater sense of accountability among government officials for preventing, managing, and resolving G conflict Behavior Increased citizen use of mobile technologies in mitigating conflict and responding to crisis J ournalist monitoring of social media and CSO activity to inform their coverage of conflict and to hold the government accountable for action  overnment design of emergency response protocols based on interaction with and data provided by civil G society 32  USIP.ORG