Photo 6 Panel Discussion, Is Facebook content moderation working?, MDRF 2019
Session 3 asked ‘Is Facebook's content moderation working?’ The panel included
representatives from Facebook, civil society, Ministry of Religion and the UN. Marzuki
Darusman, Chair of the UN Fact Finding Mission for Myanmar, who spoke via video message
about Facebook’s response to hate speech in the country. Facebook explained that it had
updated its policies and recruited Myanmar staff, and engaged with Myanmar civil society to
better understand the context and the needs. It was also stated that content moderation is not
yet smart enough; on the one hand certain duplicated materials are left online, on the other,
legitimate journalistic content is removed simply for being incorrectly picked up by algorithms.
Facebook has reached out to civil society, but needs to ensure inclusivity as much as possible,
so that it does not only engage with a few groups. Finally, it was noted that the government is
getting closer to direct regulation of social media, but this would be a negative development
which requires the vigilance of so civil society.
Session 4 was the side session of Myanmar News Media Council on the topic of “The role of
media self-regulatory-body in digital age”. The discussants highlighted the challenges of “fake
news” and “rumor” by online media that have accompanied digital and technological
development. The important role of media self-regulatory body was highlighted within the
discussion, and potential ways to handle “fake news and rumors” distributed either
intentionally or unintentionally by digital media outlets were key takeaways for the council
members. More importantly, the participants pointed out the legal pressure from the state,
which further emphasised that meaningful legal reform is crucially needed.
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