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• 9. Issue spotlights of content-related risks and develop appropriate reporting mechanisms. Globally demoting content from Facebook Pages and Instagram accounts from Russian state-controlled media outlets and making them harder to find across our apps. We also started labeling and demoting posts and stories that contain links to Russian state-controlled media websites on Facebook and Instagram. In the EU and Ukraine, we blocked all Russian state media at the insistence of their respective governments. • Rolling out safety features focused on HRDs and other vulnerable groups, including the ability for people to lock their Facebook profiles, removing the ability to view and search friends’ lists, and adding tools on Messenger to help protect people from being targeted. • Helping ensure HRDs’ and independent media’s accounts received added protection against harassment or impersonation and that their voices were not unduly restricted through our cross-check program. This work is ongoing. • Helping predict refugee flows by our Data for Good team sharing privacy-preserving datasets with Trusted Partners. • Helping Ukrainians and others in the region find reliable information from local UN agencies and Red Cross societies by temporarily running Community Help as a central resource on Facebook. Iran In September 2022, 22-year-old Mahsa Amini was arrested by Iran’s morality police for “improperly” wearing her hijab. She died while in police custody, sparking widespread protests within Iran and around the world that continue. In response to the protests, Iranian authorities clamped down aggressively on freedom of speech and freedom of assembly, as well as limiting the use of the internet and apps like Instagram and WhatsApp, which are widely used by Iranians. Meta moved swiftly and took a number of steps to help keep people connected and safe on our apps. This included setting up a dedicated Farsi-speaking team focused on addressing issues stemming from the protests. This team ensured we were applying our policies correctly and keeping our users safe. We continue to monitor the situation closely. Our actions: Helping protestors shine a light Instagram has been widely used by Iranians to shed light on the protests and the reality of events on the ground. Hashtags related to the protests in Iran were used on Instagram more than 160 million times in the first five months of the protests. Protestors shared their Instagram footage with international media outlets, many of which couldn’t report from Iran. • Helping people connect: We launched Instagram Lite in Iran in 2022 to help people access Instagram when bandwidth is reduced. In addition, WhatsApp launched a proxy-server capability that allows people to connect when their internet connection is disrupted or blocked, which was particularly important for communities in Iran. • Protecting activists and HRDs: Social media accounts of activists and journalists are often targeted during protests with bullying, harassment, impersonation, and hacking attempts. We worked with Iranian activists to protect their accounts and help them raise awareness of human rights abuses. Human rights report 48

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Human rights report - Insights and actions 2022

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Date Published: Sep 20, 2023

Abstract: This is Meta’s second annual Human Rights Report, covering the calendar year 2022. It demonstrates how we are living up to the commitments made in our Corporate Human Rights Policy, which is based on the United Nations Guiding Principles on Business and Human Rights (UNGPs). The report shows how we are building on our work to respect human rights, how we assess potential impacts that could be linked to our services, and what we are doing to mitigate these risks.

Over the years, Meta’s services and apps have helped grassroots movements grow rapidly, challenge orthodoxies, advocate for rights, and in doing so, change the world. 2022 was no exception. As new challenges emerge, our human rights work evolves to address such issues as the use of our services in countries in conflict, threats to an open internet, and the rise of artificial intelligence.

We have strengthened our governance systems to advance our work toward respecting human rights across all our products and services. This includes continuing to empower the Oversight Board, which published 12 content moderation decisions and made 91 recommendations in 2022. Our efforts to strengthen governance also include training our employees. During the year, we launched human rights training titled Bigger than Meta: Human Rights company-wide.

In 2022, Meta passed its Global Network Initiative assessment, which included an examination of our policies and processes as well as eight specific illustrative case studies involving government takedown requests and data requests.

Human rights due diligence is central to our Corporate Human Rights Policy. In this report, we disclose key findings from our Comprehensive Human Rights Salient Risk Assessment (CSRA) and provide an update on our implementation of the recommendations borne of the due diligence work.

In 2022, we conducted the CSRA in partnership with Business for Social Responsibility (BSR), an independent organization with expertise in human rights. The analysis identified eight potential salient risks as highest priority, based on UNGP criteria. These were 1.) Freedom of Opinion and Expression; 2.) Privacy; 3.) Equality and Non-Discrimination; 4.) Life, Liberty, and Security of Person; 5.) Best Interests of the Child; 6.) Public Participation, to Vote, and to Be Elected; 7.) Freedom of Association and Assembly; and 8.) Right to Health. The assessment found that the potential risks relating to how Meta delivers our services and profit models are varied and nuanced.

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Human rights report - Insights and actions 2022

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