Item Description 4. 5. 6. 7. Support for user acceptance test and running test Establish system operation and maintenance plan and manuals Conduct explanatory training for the officials of CBM and FIs Technical Support for AHRD officials Relevant organizations of recipient country Responsible Agency/Principal organization: Ministry of Finance and Revenue, (MOFR) Implementing organization: CBM Beneficiary Direct beneficiary: CBM Indirect beneficiary: FI (state-owned bank, private bank), Bank’s customer Undertakings by the Myanmar side 1. Application (CBM-NET software) (a) Any costs related to the payment for technical support for application & infrastructure after the go-live (b) Any costs related to the maintenance of the application after the period of 2 (b) below (c) Any costs for changes and addition of specification after the definition of system requirements for the system (d) Any costs for development of systems of agencies other than CBM (e) Any costs for modification of the existing systems, including those outside CBM to be connected to the new system (f) Any costs for the system after the go-live due to changes in the system environment, such as upgrades to the OS and middle ware (g) Any costs for changes (upgrades and expansion) of the application after the go-live (h) Control of users by issuing and managing USB tokens (i) Any costs to expand the number of users or area after the go-live (j) Cost of the application process for use from the FIs (k) Distribution of documents for users of FIs and CBM (l) Preparation for running tests (including confirmation of the test plan, business operation manual, system operation manual, DR manual, assignment of staff to educate and train, confirmation of condition for go-live assessment) before the running test 1 working with Technical Cooperation Project (m)Connection test after connection test 2 and running test after running test 2 (for FIs that cannot prepare the STP environment until the above period) 2. Hardware and facilities (a) Any costs related to payments for technical support for hardware and facilities after the go-live (b) Any costs related to the payment for maintenance of hardware and facilities after 5 years from purchase of equipment (c) Arrangement and preparation of the datacenter facilities (include both primary site and DR site)  Include the design, purchase, and installation of security for the datacenter, firefighting system, electric power supply, air conditioner, measures for small animals, etc.  Arrangement for continuous use of current datacenter as a primary site (see 3.2.4.3.4(A))  Arrangement and preparation of server room in Nay Pyi Taw Head Office as a DR site (see 3.2.4.3.4(B))  Preparation of operation room for DR site (see 3.2.4.3.4(C)) (d) Any other costs for running the system after the go-live and includes the costs related to the datacenter facilities (primary site and DR site) (e) Arrangement and any costs for WAN connections for CBM-NET (f) System maintenance and operation after the go-live (helpdesk, system monitoring staff, maintenance staff, etc.) (g) Any costs for the system after the go-live, such as expansion, upgrade, or replacement of the system infrastructure 16

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