Table 5-4 DR manuals DR manuals DR manuals (Basic) Contents Basic information for DR operation - Disasters which are assumed - Decision making process for applying DR manuals - Organization structure and rolls of the disaster countermeasures office - Formation in disaster situation - etc. DR manual (Business operation) Describing business operations in each disaster situations DR manual (System operation) Describing system operations in each disaster situations Describing operations done by FIs in each disaster situations DR manual (For FIs) Table 5-5 Assumed workload for creation of DR manuals Tasks/DR manuals Pages Workload (MM) Management work N/A 0.5 DR manual (Basic) 20 1.1 30 2.1 30 2.1 20 0.9 100 6.7 DR manual (Business operation) DR manual (System operation) DR manual (For FIs) Total Task 13. Training / user education 13.1 Training plan production The production of a plan for training and user education should be carried out mainly by the staff of CBM, but CBM staffs are still not accustomed to business planning. Therefore, the consultants’ support is necessary. Support consists of (1) The consultants producing a draft of training plan (2) CBM officers reviewing it and consultants reflecting comments from the review on it. In phase1, initially it was assumed that CBM staffs understood the system specification of CBM-NET and business operation through engaging to review work for the detail design document, business plan and business manuals. However, level of understanding did not achieve to enough level for the business operation of production environment, although the sufficient proficiency level of CBM staffs about business operation with CBM-NET was necessary until the beginning of the running test with FIs. As a result, more training time and programs were necessary comparing with the initial plan of trainings. After revising the plan 11