15.4 Maintenance / operation follow-up The maintenance contractor will deal with problems with the installed system and mechanical breakdowns. As same as 15.1, AHRD staffs mainly manage the system operation. Also, consultants watch over the status of system operation and support and advice to AHRD staffs at least for three months after the system is launched. 5.3 Tasking and role definition The planned staffing levels necessary for the Soft Component are explained below Numbers are aligned with the ‘List of Tasks’ above. Task 12. Manuals 12.2 Business plan / manual review and support for creation Below are the consulting business contents related to business plan / manual review and support for creation. 1) Consulting support contents The business support contents of the consultants are laid out below. Those that take time are where the consultants have to research the contents of the business plan and create a draft of business manuals. Especially, the work would be heavier, if the additional survey work is necessary. Table 5-7 Support Items (1) Drafting the business plan (NB1) • Selecting items which are studied and described as part of the business plan document • Researching and acquiring information for the business plan document • Creating a draft of the business plan document (2) Reviewing the business plan • Reviewing the document (by both of CBM and consultants) • Executing additional study based on review results • Revising the business plan document for reflecting review results (3) Drafting the business manuals (NB2) • Studying current business manuals and identifying sections which are needed to revise • Creating and revising the business manuals (4) Reviewing the business manuals • Reviewing the document (by both of CBM and consultants) • Revising the business manuals based on the results of review (NB1) Content related to legislation and institutions, etc. are the tasks of the Technical Cooperation Project (NB2) IT systems developed by FIs in FIs are not in the scope of manuals. 14