1. Introduction
Social media provides a platform for sharing content with an unprecedented freedom and
ease. They help individuals to find friends and job opportunities and firms to advertise
and build business networks. The other side of the coin, however, is that social media
can facilitate sharing of simplistic, false and inflammatory messages, and increasing anecdotal evidence suggests that online outrage may lead to violence offline. For example,
in 2016, Human Rights Watch (2016) warned Facebook that the platform could be used
for propaganda, censorship and surveillance. A UN investigation in Myanmar found that
Facebook had been instrumental in spreading anti-Muslim hate speech (Human Rights
Council 2018), and a number of NGO’s active in Myanmar also criticized Facebook for
not preventing the spread of hate speech on the platform (Mozur 2018). As a result, the
CEO of Facebook was called to testify before the U.S. Congress about Facebook’s role in
ethnic violence in Myanmar, as well as about data privacy and misinformation campaigns
during the U.S. Presidential election (The Washington Post 2018).
This paper investigates whether social media affected the intensity of ethnic conflict.
Due to the endogenous nature of social media use, causal estimates of its effects are
still scarce.1 Furthermore, it is not obvious how to distinguishing the potential effects
of social media from those of the broader internet. To this end, I focus on the ongoing
Myanmar conflict since in such context internet is mainly accessed via Facebook. Indeed,
an important driver of increased internet penetration in many developing countries has
been the emergence of zero rated apps. Zero rating means that a mobile network provider
agrees to waive data charges associated with a particular app. As the cost of internet
remains prohibitive for many people, zero rated content may often be the only justifiable
way to access internet (Eisenach 2015). The rapid spread of Facebook in the developing
world has led to situations in which Facebook effectively is the internet. A number of
reports describe Facebook being so popular that it is considered synonymous to the wider
internet. Anecdotal evidence suggests that many users do not know how to access other
websites, or do not know they are accessing internet (see e.g. PRI 2017; Regan 2019).
This paper focuses on Facebook’s zero rating campaign which was offered in Myanmar
between June, 2016 and September, 2017. As the service could only be accessed with a
SIM card from one provider, Myanma Post and Telecom (MPT), my empirical strategy is
to use mobile phone coverage by MPT as an exogenous determinant of social media use.
With information on the locations of cell phone towers, I use a model of electromagnetic
signal propagation to calculate the predicted cell phone coverage (Olken 2009). The
signal strength in a given location is primarily determined by distance to a cell tower and
the terrain between a location and a cell tower. Cell phone coverage provided by other
1. Few recent exceptions I will discuss in Section 2 are Enikolopov et al. (2020), Bursztyn et al. (2019),
Campante, Durante, and Sobbrio (2018), Falck, Gold, and Heblich (2014), and Czernich (2012).
2