mobile owners used mobile data services.
Accessing Facebook was a common use of the mobile phone, with 35% of mobile owners claiming they use it;
21% access it daily. Users, similarly, use their phones to engage in chats/instant messaging and make Internet
calls. Significant growth in the use of these services has been observed since 2015.
0%
50%
100%
57%
Network calls
72%
80%
62%
For missed calls
Text messages
20%
Chat/instant messaging
Internet calls (e.g. calls using Viber, Skype,
18% 29%
Share/ send pictures
Play games offline
9%
Search for informauon
25%
23%
Download pictures, music and video
15%
Listen to music and watch video online
15%
13%
11%
Download applicauons
Receive updates, such as breaking news
Email
Access online government services
Wikipedia
Mobile money or banking services
66%
36%
21% 35%
24%
29%
Access Facebook
Play games online or downloading games
48%
10%
2015
2016
9%
6%
6%
0 4%
02%
2%
2%
Figure 5: Use of mobile phone in 2015 (% of mobile handset owners)
Information needs
Community news, weather information and national news were the top three information needs in Myanmar,
consistent with the results in 2015. Fifty three percent of respondents stated that they would get information
from friends and family. Face-to-face conversations were the most common mode of getting information,