quality checks on the work that was taking place. LIRNEasia then played a significant part in the analysis of data, using nVivo software to analyse the transcripts. The report was authored by Ayesha Zainudeen (Senior Research Manager, LIRNEasia) and Helani Galpaya (CEO, LIRNEasia), with contributions from GSMA (mainly in terms of feedback), leading to a detailed set of policy recommendations for a wide group of stakeholders. The report was copy-edited and published by GSMA, who has also funded the printing cost of 100 copies. 4.1.2.2 Free and subsidized data use Qualitative research in the form of FGDs was carried out in over two weeks in July 2016 in Yangon. MIDO carried out the recruitment for this set of focus groups. Phyu Phyu Thi (Research Director, MIDO) moderated the focus group discussions. 6763 respondents from SECs A to E in urban and rural areas in Yangon were interviewed. All the respondents were mobile data users. While some users had used zero rated content, others had not. Helani Galpaya (CEO, LIRNEasia) and Peter Cihon (Google Policy Fellow, LIRNEasia) supervised the FGDs. 4.1.3 Web literacy development MIDO has been working with a mobile operator to develop a curriculum to be taught at the telecentres to promote mobile and computer literacy. Pilot research with the telecentre operators and customers on the curriculum and the demand for the training took place in Yangon and Nay Pyi Taw in April 2016. Contingent to he lack of objections from the implementing parties and availability of data, the web literacy curriculum will be documented and the data on the demand for each of these services will be analysed. 4.1.4 Broadband QoSE testing Mobile broadband in Myanmar is predominantly accessed via mobile phones. Given the negligible availability of fixed broadband in Myanmar, the focus was on three similar mobile data plans offered by MPT, Ooredoo Myanmar and Telenor Myanmar. However, the devices that were accessible to MIDO and LIRNEasia did not meet the necessary specifications in that some had older versions of Android and others did not support 3G on the GSM network. Due to compatibility issues the testing scheduled for early March 2016 was postponed to May 2016 (April had to be avoided as most people were on holiday for approximately 2 weeks in April due to the Water Festival). LIRNEasia secured funding from M-Lab to purchase suitable devices. The Samsung J1 was used as the testing device in all instances. Figure 10: Testing locations for QoSE testing