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Telecom Landscape
friends, Hlaing (photographer, Mandalay) used the mobile phone to contact the clients if
he was going for outdoor fashion show, novitiaton ceremony or for convocation. He gave
his contact number to his customers also. “If I have phone, they can call me anytime. Before
it was very difficult for me to communicate with them without phone.”
However, some MEs preferred face to face communication over phone to ensure quality
supplies and fair price. For the kind of business Thaung (painter, Mawlamying) had, it was
better to go and talk to customers personally than on phone. “Even if I get the SIM card, I
still need to pay for the phone. Moreover it would be good for my business if I go personally
to talk to my customers as I can observe the area also that I need to paint and can decide the
charges accordingly.”
5.4 INTERNET USE
Majority of the MEs (who had a phone) did not use internet on phone and did not even
know how to use it but some (mainly from Yangon) were using data on their phones and
expressed problems with a slow internet connection. According to some MEs the Internet
speed increased after midnight.
Three of the 124MEs used mobile data to call others through Viber. Internet users paid
MMK 2 per minute of internet usage, which was perceived to be expensive by most MEs,
because of which it was common for them to turn off their data connection once they had
used Viber. Although mobile data was perceived to be expensive, it was still cheaper than
normal call rate (MMK 50 per minute). Some MEs were enthusiastic about using Facebook. Two MEs used their Facebook account to follow celebrities, so that they could keep
themselves updated about beauty techniques/ style for their beauty parlour/salon. Olivia
(hair dresser, Yangon) wanted to make an account on facebook after her friend’s recommendation. “My friend said I will get all the information on FB and I can follow news of
celebrities and famous beauty salons and get tips on running my salon well.” Another hair
dresser from Yangon, Guest, was using data on her phone to subscribe to various Facebook pages and to get updates on beauty tips. She also used various apps to follow beauty
tips. Her niece’s husband was working in a mobile phone company and helped her down
Chan’s phone, Myanmar Football lover’s page open on internet