Annex 1: Excerpt from the document on digital skills As outlined in more detail in Section 2.2.42, the large majority of current mobile (smart) phone owners do not know how to use the available online content, data services and Internet applications, and how to protect their data and privacy. Thus, the Universal Service Strategy will support digital literacy and ICT training projects. These can take place in the digital learning centers, but can also be offered by other organizations separately. This will not only benefit the users of ICT services, but the ICT sector as a whole, as these measures will also increase the demand and usage of all sorts of data products and services; it is thus a measure to also stimulate ICT demand. The USF will fund a range of digital literacy projects, both as part of the digital learning centers and in other institutions as appropriate. These projects may have a range of target groups, such as: • The general public, including a focus on people in rural and remote areas and/or poorer household segments, as well as ethnic minorities; • Youth, especially to help with skills upgrade for employment; also a focus on digital skills for girls and women; • Persons with disabilities; and • Any otherwise disadvantaged or vulnerable groups. In terms of digital literacy training, this will focus on basic ICT skills that allow people to use mainstream Internet services, content and online applications, and to do so safely and securely. Digital literacy training also extends to awareness raising initiatives. Examples of potential digital literacy topics include: • What is the Internet and how to search the Internet for relevant information • How to ensure children surf the Internet protected • How to use mobile money services safely • How to identify fake news • How to search for relevant applications, install and use them • Online safety, data and privacy protection • Options for posting own content, opinions, blogging, commenting etc. 2 LIRNEasia research