amendment to the IT Act was first approved, this
phrasing was considered a substantial improvement over the earlier version of this section in the IT
Act of 2000, and was as such welcomed.
But the additional guidelines that the central
government prescribed in April 2011, as it is authorised to do under section 79 of the Act, undid much
of the protection and clarity the section was intended to provide. Known as the Intermediary Guidelines
Rules 2011, these made it obligatory for intermediaries to inform their users, by means of their terms of
service, not to host, display, upload, modify, publish,
transmit, update or share a broad range of types of
content. In addition to content prohibited by article
19(2) of India’s Constitution, this included content
deemed “grossly harmful”, “harassing”, “blasphemous”, “hateful”, “racially, ethnically objectionable”,
“disparaging” or that “impersonate[d] another person” or “harm[ed] minors in any way.” As many of the
grounds for censorship included in the latter group
go beyond the grounds of reasonable restrictions established by India’s Constitution and are not defined
under any other Indian statute, intermediaries were
left without any guidelines to judge content. Moreover, under the Intermediary Guidelines Rules, anyone
could file a complaint with the intermediary, who then
had to act within 36 hours. The intermediary did not
have to inform the party who posted the content, and
the Intermediary Guidelines Rules did not provide for
an automatic right to respond for the aggrieved party,
nor for an appeals mechanism.
The privatisation of censorship that the Indian intermediary liability regime thus put into
place had the potential to have a deeply chilling
effect on free speech in the country. In informal
conversations, representatives of several major intermediaries indicated over several years that the
number of takedown requests by both government
and private parties had grown substantially since
the Rules were notified. Moreover, at least in some
cases these requests were accompanied by significant political pressure that might have affected
intermediaries’ decisions. For example, on 5 December 2011, The New York Times reported that the
then Minister of Communications and Information
Technology, Kapil Sibal, had, over a stretch of several months, had a string of meetings with some of
the major intermediaries in which he had tried to
convince them to manually pre-screen content and
remove any objectionable material.102 Content that
Sibal showed to the intermediaries is said to have
included both religiously sensitive material that he
believed could potentially cause riots and political
speech that he deemed unacceptable – including a
Facebook page that maligned the president of the
Congress Party, Sonia Gandhi.
In the same year, a study conducted by Rishabh
Dara, then Google Policy Fellow at the Centre for
Internet and Society, clearly brought out that intermediaries tend to err on the side of caution when
faced with government requests to take down content.103 Dara sent rather frivolous takedown notices
to seven major intermediaries. Six of them complied, with some even taking down more content
than Dara had requested. Strictly speaking, affected
parties could have gone to the courts in response.
Yet as the notice-and-takedown system that was
put into place under section 79 lacked transparency, they in many cases might not even have become
aware that their rights had been violated.
In Shreya Singhal v. Union of India, concerns
about the potential for misuse of these provisions,
and the weakening of the protections for freedom of
expression that they therefore entail, were brought
to the Supreme Court. The privatisation of censorship that the Intermediary Guidelines Rules and its
parent section entailed, as well as the lack of safeguards in the Rules, were all called into question by
the petitioners. In addition, the petitioners argued
that the grounds on which both the rules and parent section allowed for censorship were vague and
over-broad and went well beyond the subjects specified under Article 19(2) of the Indian Constitution.
The Supreme Court was receptive to the petitioners’ arguments, and while stopping short of
striking down the section and rules, it read down
both. From here onwards, intermediaries have been
only obliged to take down content upon receiving “a
court order or on being notified by the appropriate
government or its agency that unlawful acts relatable to article 19(2) are going to be committed.” In
such cases, intermediaries are expected to remove
content expeditiously. Where the content in question does not fall within the reasonable restrictions
mentioned in Article 19(2) of the Constitution and/
or where an intermediary has not received a court
order or a notification from a relevant government
agency, it is not obliged to act.
While the Supreme Court’s judgement may
have strengthened the legal certainty for both
102 Timmons, H. (2011, 5 December). India Asks Google,
Facebook to Screen User Content. The New York
Times. www.india.blogs.nytimes.com/2011/12/05/
india-asks-google-facebook-others-to-screen-user-content
103 Dara, R. (2012, 27 April). Intermediary Liability in India: Chilling
Effects on Free Expression on the Internet. Centre for Internet
and Society. https://www.cis-india.org/internet-governance/
chilling-effects-on-free-expression-on-internet
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