Freedom House policy, and regional issues in Africa, Asia, and Latin America. X also reduced its transparency with the public, for example by putting its application programming interface (API) behind a paywall, scaling back its own transparency reports about state demands, and pausing its reporting to Lumen, a database that publishes government orders for content removal. Economic concerns during the coverage period also led Meta, Amazon’s Twitch, Google, Snap, and Microsoft to impose mass layoffs, slashing teams that worked on topics such as elections, AI ethics, or content moderation. Many contractors who carried out content moderation, and who already suffered from inadequate pay and resources, were also let go. Companies appear to be wagering that they can use AI to make up for the loss of human expertise, even when addressing the problems arising from AI itself. OpenAI has Companies appear to be wagering that they can use AI to make up for the loss of human expertise, even when addressing the problems arising from AI itself. proposed using ChatGPT to moderate online content and develop rules for content moderation. Indeed, the new wave of generative AI tools could be a powerful asset in reviewing content that human reviewers would find distressing. However, human oversight remains critical to ensuring that automated systems and their content removals are ENSURING AI ADVANCES INTERNET FREEDOM The lessons learned from the past decade of deliberations on internet governance provide a roadmap for AI regulation. Enhance transparency over AI design, desployment, and use, including in content moderation Meaningfully collaborate with and provide resources to global civil society Empower judiciaries and regulators to conduct independent oversight Require independent audits and human rights impact assessments Invest in internal experts on information integrity, human rights, and political contexts Safeguard against algorithmic discrimination and ineffective and unsafe systems Develop effective labeling and invest in detection software AI Establish systems for human oversight, explainability, appeal, and redress Strengthen data privacy by minimizing data collection and use Ensure proportionality, necessity, and legality of AI surveillance systems The lessons learned from the past decade of deliberations on internet governance provide a roadmap for AI regulation. This infographic is from the Freedom on the Net 2023 report, as seen on www.freedomhouse.org. @freedomhouse freedomhouse.org 21