and discrimination during his sermons, for giving sermons for a year. The government steps
demonstrated clear intent to tackle sources of hate offline and limit their ability to incite hatred,
although a 2016 hate speech bill was shelved and has yet to be introduced in Parliament (Nyi Nyi
Kyaw, 2019).
The President’s Office also established a Social Media Monitoring Team in 2018 to
“protect the interests of the state and the people”, but the emphasis of this team seems more to
protect the state than the people. It is unclear what the team has done, but overall its impact
seems to have been negligible to this point. The government also discussed their intention to
prepare a cyber law, but the law has yet to be tabled in Parliament (Nyi Nyi Kyaw, 2019).
While the NLD has made some significant responses offline, with some impact, their
responses on-line have been limited. In some cases, this is due to the fact that hate speech and
disinformation are emerging from government- or military-controlled accounts. In other cases, it
may be that their capacity and political will to do so are limited. In 2014, the previous
government had taken steps to report inflammatory content to Facebook in the wake of the
Mandalay violence, only to discover that Facebook would remove content specifically
highlighted by the Myanmar government, but had no ability themselves to review
Burmese-language content (Reuters, 2018). There are other responses that have attempted to
limit hate speech and disinformation, however, including those from Facebook itself.
Facebook’s Responses to Hate Speech and Disinformation in Myanmar
It is now generally recognized that Facebook was slow to respond to initial reports of its platform
being used for hate speech and disinformation. Reuters reported that researchers and journalists
were reporting incidents of hate speech to Facebook as early as 2013, including several detailed
presentations in 2015 at Facebook headquarters on how Facebook was used as a platform for
fomenting hate against Muslims. By 2014, however, Facebook had only one content reviewer
who spoke Burmese and was based in Dublin. Facebook slowly added other content reviewers in
Dublin and Manila (who later shifted to Malaysia), but fluency in Burmese and the sheer
volumes of posts continued to be a problem, according to media reports (Reuters, 2018).
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