M
isleading information is far from new and
manifests itself in a myriad of ways. Reframing
stories in headlines, using fragments of
quotes to support a wider point, citing statistics in a
way that aligns with a position or deciding not to cover
something because it undermines an argument are all
recognised — if underhand — techniques. When making
a point, everyone is prone to drawing out content that
supports their overall argument.
A few years ago, an engineer at a major technology
company asked me to define misleading. I was
momentarily flummoxed because every time I tried
to define the term I kept tripping over myself, saying
“well, you just know, don’t you. It’s ‘misleading’”.
Misleading is hard to define exactly because it’s about
context and nuance and how much of a quote is omitted.
To what extent have statistics been massaged? Has the
way a photo was cropped significantly changed the
meaning of the image?
This complexity is why we’re such a long way from
having artificial intelligence flag this type of content.
It was why the engineer wanted a clear definition.
Computers understand true and false, but misleading
is full of grey. The computer has to understand the
original piece of content (the quote, the statistic, the
image), recognise the fragment, and then decipher
whether the fragment significantly changes the
meaning of the original.
There is clearly a significant difference between
sensational hyperpartisan content and slightly
misleading captions that reframe an issue and
impact the way someone might interpret an image.
But trust in the media has plummeted. Misleading
content that might previously have been viewed
as harmless should be viewed differently.
A September 2018 study11 by the Knight Foundation
and Gallup found that most Americans are losing
faith in the media, and their reasons largely centre
on matters of accuracy or bias.
69%
of adults say they have
lost trust in the media
over the past decade...
... a figure that, among
Republicans, rises to
42%
94%
of Democrats state
they have lost trust
in the news media.
Source: Knight Foundation (September 2018)
Indicators of News Media Trust.
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I N F O R M AT I O N D I S O R D E R
MISLEADING CONTENT
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