KAZAKHSTAN
Introduction
Computational propaganda takes place in the context of tight political and Internet controls in
Kazakhstan. Freedom House cited Kazakhstan as one of the countries experiencing the biggest
decline in Internet freedoms this year, partly a result of the political upheaval in 2019 (Freedom
House, 2019). Popular unrest was triggered by the resignation of President Nursultan
Nazarbayev -- after 29 years in power -- in March 2019. An election in June 2019 confirmed
his successor as Kassym-Jomart Tokayev, with over 70% of the vote. During this period many
social media platforms were temporarily inaccessible, including Facebook, Instagram, and
WhatsApp (Freedom House, 2019).
There is evidence of networks of fake accounts that promote the government online. They are
commonly referred to as ‘nurbots’ (нурбот), after the ruling Nur Otan Party. Despite their
prevalence, nurbots have “never gotten a lot of attention from either local or international media”
(Kozhanova, 2019).
Disinformation is widespread, resulting in a team of journalists launching the first factchecking organisation in Central Asia: Factcheck.kz. Their goal is to fight against unreliable
information, information manipulation, and fake news. Factcheck.kz publishes in Kazakh,
Russian and English, and translated articles were used for this report. Further evidence is drawn
from a series of interviews with a former nurbot farm employee, released by the human rights
media project The Analytical Center for Central Asia (ACCA). Expert consultations were also
undertaken to confirm these findings, as in response to an ACCA article, Samat Nurtaza, one
of the accused individuals of the Institute of Eurasian Integration, wrote a refutation on
Facebook dismissing the article as “fake and misinformation” (ACCA, 2020b).
An Overview of Cyber Troop Activity in Kazakhstan
Organizational Form
Media companies controlled by the Ministry of Information incorporated positive messaging
and trolling within their remit as early as 2013. Some of their social media accounts were traced
to IP addresses located in government buildings. This led to an increase in operational security
by government actors through distributed Internet modems to obfuscate their efforts.
There has been a shift towards outsourcing these capabilities, and there are now multiple
organisations that allegedly run nurbot farms. The ACCA reports that the first farm appeared
in response to claims about national security concerns, under Karim Masimov, the head of the
National Security Committee (ACCA, 2020a). This would place the emergence of the first
nurbot farm around approximately 2016-17. Previously, bot farms have been part of the Nur
Otan Party, run by the youth wing of the party, Zhas Otan. Currently, it is claimed by the ACCA
that there are bot farms linked to the National Security Committee, KazMedia (supervised by
the president’s adviser Erlan Karin), and the Institute of Eurasian Integration. The Institute of
Eurasian Integration is supervised by Samat Nurtaza and Anuar Shotbai, both reported to be
close to Erlan Karin, and it is reported that around 50 remote workers are coordinated from this
Institute (ACCA, 2020c). Similarly, KazMedia has around 100 employees that each manage
ten accounts on different social networks.
Factcheck.kz uncovered “a whole network of fake accounts that are used to promote official
pages, state programmes, institutions and party initiatives” (Factcheck, 2019b). The
221
Select target paragraph3
Connect to a paragraph
Connect to an entity
Disable highlights
Add to table of contents