Cuba
Introduction
As a one-party communist state, Cuba has no political pluralism, suppresses dissent, and
severely restricts freedom of the press, assembly, speech, and association. The government
controls virtually all media outlets in Cuba and restricts access to outside information. The
small number of independent media outlets that do operate in the country are deemed illegal
and considered “enemy propaganda”.
Access to the internet has historically been very limited and most citizens can still only access
the government-controlled national intranet. Despite gradual improvements to the
infrastructure, the service is still inaccessible or slow and unreliable for most Cubans, as well
as continuously subjected to monitoring (Freedom House, 2019). It is also unaffordable to most
citizens. Since 2008 home access was primarily available for an elite, but remained constrained
for most Cubans, who bought “a scratch-off phone card and surfed on a cut-rate smartphone”
from Wi-Fi public spots (Faiola, 2019). In December 2018 3G mobile telephone service was
introduced. Nevertheless, it is still not affordable for the vast population, with the cheapest
package costing $7 per month, while the median monthly income is $44 (Faiola, 2019). Most
recent developments in 2019 include the legalization of the extension of public Wi-Fi hotspots
to private homes and small businesses, a recognition of access that was already available
through clandestine private networks (CPJ Central & South America Staff, 2019). However, it
is forbidden to disseminate “information contrary to the social interest, morals, good manners,
and integrity of people” on public networks and host websites “on servers located in a foreign
country” (CPJ Central & South America Staff, 2019).
Dissent and criticism (both on- and offline) are suppressed and punished by the state. Cuba
remains one of the most unconnected and repressive countries with regard to communication
and information technologies. A recent study by the Open Observatory of Network Interference
(OONI) found forty-one blocked sites on the island’s internet, while foreign internet services
remain virtually inaccessible (Xynou et al., 2017). Nevertheless, Cuba differs from other
repressive regimes as its main strategy to keep citizens away from unwanted content is to make
the required technology unavailable, rather than employing sophisticated blocking techniques.
They do, however, have a fairly well-developed system to filter domestic SMS for messages
containing words such as “democracy”, “dictatorship”, or “human rights”.
Additionally, the Cuban government tries to control the online public narrative by launching
copy-cat versions of global services such as Wikipedia, Facebook, WhatsApp, and Twitter.
This way, citizens are only exposed to highly curated versions of each page: in 2010 the Cuban
Wikipedia Ecured was launched, in 2013 a Cuban Facebook La Tendedera followed, in 2015
a blogging page known as Reflejos was launched, and in 2018 ToDus, the national version of
WhatsApp. Most applications are specially developed for the national intranet by the Computer
Science University (Freedom House, 2019), which has been identified as being involved in
computational propaganda operations. At the same time, circumvention of government
restrictions by independent digital media and citizens has also acquired new dimensions and
scope.
108