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EMBOLDENED OFFENDERS, ENDANGERED COMMUNITIES
IV. Shutdown impact stories from 2024
Access to the internet is woven into the fabric of people’s lives in countless ways, and shutdowns denying
people that access have far-reaching impacts, including immediate harm to individuals’ safety, long-term impacts on communities’ economic stability, and so much more. The following stories are direct accounts from
individuals who experienced internet shutdowns in 2024, anonymized for their safety.
I
rely on the internet for nearly everything in my
daily life, especially as I care for my paralyzed
husband, who needs constant attention and medical
assistance. When the shutdowns happened, I
couldn’t contact doctors, arrange for nurses, or
even get urgent help if something went wrong. My
children live abroad, and the money they send me is
what keeps us afloat. But without internet access,
money transfers are delayed, making it difficult for
me to pay for medicine, food, or the nurses who
help me care for my husband.
During times of political unrest, the streets become
dangerous, and information spreads mostly online.
Without internet access, I have no way to stay
informed about what’s happening. This isolation
disrupts everything — our caregiving routines, our
finances, and even our sense of safety. I can only
plan and organize when the internet returns, leaving
our lives at the mercy of these shutdowns.
Retired professor
Venezuela
testimony collected in January 2025
M
y story began when I was displaced along with
my family from the north of Gaza to Rafah. My
husband stayed behind in Gaza City. Five months
have gone by, my son and I are still stuck in the
same place, and my husband is somewhere else.
During the first two weeks of displacement, I could
still contact my husband once in a while and make
sure he was okay. However, everything changed
when the internet went down in Northern Gaza.
We lived in a state of fear for more than a month
and a half. We had no news of my husband until
he managed to regain access to the internet using
an Israeli SIM card. He told us about how he was
displaced and escaped death.
To this day, we’re still in a state of worry because
of the constant internet outages. I struggled to
do my job as a journalist and eventually stopped
working due to the internet shutdown. I faced
financial difficulties as the war intensified and
prices increased. I never imagined that a blackout
in the Gaza Strip would last for months, nor that this
suffering would persist without any resolution.
Journalist
Gaza Strip, Palestine
testimony collected in February 2024