Lisa Schirch
25 Spheres of Digital Peacebuilding and PeaceTech
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teams where they have to cooperate and think creatively with others on their team to solve
challenges in the games.87
16. Digital Violence Prevention
Beginning in India and now around the world, an app called Safecity enables people to
anonymously crowd-map incidents of sexual violence. The crowdsourced data reported to
Safecity is aggregated as hotspots on a map. Stakeholders such as individuals, communities,
and local leaders can identify local trends, assess contributing factors, and find solutions to
improve safety.88
In Mexico, digital tools enable citizens to report instances of sexual violence, drug trafficking,
and narco-violence. Mexicans use digital tools to raise awareness about human rights
abuses and violence. Women’s digital protests against gender violence, for example, use the
hashtags #YoTambien (MeToo), #MiPrimerAcoso (My First Harassment), and #SiMeMatan
(If I Am Murdered).89 Wiki_Narco enables Mexicans to report narco-violence through a wiki
platform drawing on crowdsourcing data and Google maps to visualize trends across
Mexico. The tool allows for a better understanding of incidents of violence, but also of
fluctuations in the demarcation lines separating specific cartels. 90
17. Digital Diplomacy, Negotiation and Mediation
At the United Nations, diplomats recognise the need to use digital tools to support
negotiation and mediation. A new toolkit on “Digital Technologies and Mediation of Armed
Conflict” provides diplomats with basic digital media literacy skills, and training in the
potential dangers or harms that can accompany the use of digital tools, including social
media, Geographic Information Systems (GIS), data analytics, blockchain, virtual reality and
machine learning.
The toolkit asserts that diplomats and mediators can use digital tools for four key functions
of their work: 1) conflict analysis, 2) engaging with parties in conflict to build trust, 3) the
inclusion of more stakeholders in mediation processes, and 4) strategic communication.91
The toolkit suggests when, where, and why technologies can be helpful during different
phases of a mediation process and in accordance with the mediation strategy. The UN’s
webpage on the “Digital Mediation Toolkit” is supplemented with video interviews and
For more information on Games for Peace see their website at http://www.gamesforpeace.org
For more information on SafeCity see their website at https://safecity.in
89 Dubravka Šimonović. “La violencia en línea contra las mujeres en México,” Mexico: Luchadoras. November
2017. Found at https://bit.ly/2KPyCAW. Accessed on 21 June 2020.
90 Robert Muggah and Gustavo Macedo Diniz. “Digitally Enhanced Violence Prevention in the Americas.�� Stability: International Journal of Security and Development, Vol 2(3), p. 57.
91 “Digital Technologies and Mediation of Armed Confilict.” Geneva: United Nations Department of Political and
Peacebuilding Affairs and Centre for Humanitarian Dialogue. March 2019.
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