Technology: Friend or Foe for Women of Myanmar
Additionally, interviewees considered it highly likely that the risks of domestic violence
and intimate partner violence would increase, especially in border area settlements and
internally displaced person (IDP) camps, and that the insecurity across the country would
limit women’s freedom of movement and their access to GBV support services. Some
women’s rights organizations and GBV service providers have formulated alternative
digital strategies to combat GBV by delivering services through a helpline or online, and
by creating Facebook pages to share knowledge and information on available services.
Some of them have also expanded their remote service delivery to other applications
such as Viber, Signal and Telegram. These information channels, helplines and online
support services have been a crucial lifeline for many GBV survivors. However, internet
blockages, price increases and surveillance disrupt these service interventions and
referral to life-saving assistance.
“The military takeover put a halt to progress towards gender equality and
women’s leadership in our project areas. Moreover, the military forcing
telecommunications operators to increase prices for data usage and phone
calls significantly impacted the people who are already struggling with the
financial crisis. These price hikes pose barriers to access to the GBV helpline
for the GBV survivors.” (KII_09, a woman from a women’s rights network)
“The majority of the helpline users who are seeking legal consultation for
GBV cases are from big cities like Yangon and Mandalay, with an age range
between 20 to 40. Since last year, we receive only a few calls from women
from conflict-affected areas due to unstable and unsafe connectivity (internet
and mobile phone network). In most cases, women in conflict zones drop the
call and call back the helpline only when they get to safe places. Sometimes
the helpline operators need to call back those who cannot afford to make a
call. Some prefer using alternative communication channels, including Zoom
since they do not trust mobile operators. Some resort to SMS when there
is internet blockage, knowing that it is not safe even with code words.”
(KII_10, a woman legal aid lawyer)
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