BSR | Human Rights Impact Assessment: Facebook in Myanmar 5 RECOMMENDATIONS BSR makes the following recommendations based on the insights gained during this assessment and the expectations of the UNGPs. BSR believes that the implementation of recommendations arising from this assessment is far more important than the assessment itself. BSR notes that some of these recommendations build on activities already well underway at Facebook, while others are new activities for the company. BSR also notes that the recent action to remove senior military officials from Facebook has a material impact on Facebook’s ability to implement some of BSR’s recommendations, especially those that relate to activities undertaken inside Myanmar. The implementation timeline will need careful consideration. Area Key Recommendations Governance » Create a stand-alone human rights policy. Internal accountability and decision-making » Deepen and formalize a leadership, governance, and accountability structure inside Facebook to oversee the company’s human rights strategy, approach, and milestones. » Publish periodic human rights updates to the public. » Continue to undertake similar HRIAs in other high-risk markets. Community Standards Enforcement Resourcing, partnerships, and the use of artificial intelligence » Continue building a cross-functional team that understands the local context to lead the implementation of Community Standards in Myanmar. » Implement a stricter interpretation of Facebook’s credible violence policy as it relates to misinformation. » Proactively draw upon local stakeholder insights to improve Community Standards enforcement. » Continue investing in AI-based and other machine-based approaches to Community Standards enforcement to improve accuracy, responsiveness, and timeliness, and share insights with stakeholders. » Research the distribution characteristics of hate speech in Myanmar and act upon relevant findings. » Fund relevant organizations and initiatives that provide support to the Facebook Community Standards Enforcement Team. » Explore the co-creation of a system to preserve removed content for use as evidence later. » Align Facebook’s definition of a terrorist organization with international standards. Engagement, Trust, and Transparency » Publish a local Myanmar-specific version of the Community Standards Enforcement Report. Public reporting and engagement with stakeholders » Conduct an annual (or every six months) “public briefing” on Facebook’s human rights strategy and actions in Myanmar.