The Platform Question: Power, Accountability and Global South
The Platform Question: Power, Accountability and Global South
into this process and how it creates the erasure of stories,
knowledge systems, and representation caused by systemic
biases, and how these absences are replicated and amplified
in the digital world.
Data, data everywhere but whose
stories are told?
Historically, the
process of data
collection, who
gets counted, and
what the counting
signifies has always
been deeply political.
The “outcast,
minoritised bodies,
and subaltern” are
often excluded or its
inclusion minimised
against the
dominant colonial
narrative.
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Type in “beautiful bodies” on Google, ChatGPT, Gemini or
Midjourney and you will see mostly homogenous, eurocentric,
slim bodies. These outputs reflect a system built on data
about humans, but only the dominant beauty standards
that see whiteness, thinness, non-disabled, heteronormative
as desirable. When identified, this bias is often presented as
an anomaly or oversight. However, AI, often assumed to have
sociotechnical blindness (Johnson and Verdicchio, 2017), is a
system “shaping and shaped by what is social” (Çetin, 2021).
And one of its foundational elements, training data2, is not just
a technical input but is inherently social, created and shaped
by experiences and narratives that are recorded, especially in
large volumes. Crawford (2021) cites the example of National
Institute of Standards and Technology (NIST), which consists
of mug shots of arrested individuals from the United States,
as a popular training dataset for image-related AI models.
The context of when these images were taken or the lack of
consent of the individuals (or their families) to be included
in the database becomes irrelevant; individual experiences
become reduced to datapoints in the form of an image which
are to be extracted, circulated and repetitively used. Stories of
lived experiences, therefore, get flattened into data.
Moreover, historically, the process of data collection, who
gets counted, and what the counting signifies has always
been deeply political. The “outcast, minoritised bodies, and
subaltern” are often excluded or its inclusion minimised
against the dominant colonial (Çetin, 2021), patriarchal
(D’Ignazio and Klein 2020) and white (Noble, 2018) narrative.
For example, during colonial times in India, nomadic people
were labeled as criminal tribes if they did not fit into certain
parameters and were recorded in public databases as such
(Kovacs, 2020). In more recent times, Ruha Benjamin (2019)
highlights how crime data, a public record, reflects the skew
of over-policing in Black and Brown communities. As a result,
The Missing Blocks of AI
foundational training datasets in machine learning (ML), often
taken from such public records or scraped from the internet,
become unneutral archives. Furthermore, in the Indian context,
shared or surveilled phones of young women or the digitally
excluded, due to the caste, socio-economic, or other barriers,
leave minimal digital footprint; being absent in datasets used
to train ML models altogether.
These create models that reflect social biases, like in the
case of Amazon’s hiring bias3 or predictive policing tools
over-policing in communities of colour (Ruha Benjamin, Race
After Technology). The bias can also be compounded, as
demonstrated by Joy Buolamwini and Timnit Gebru (2018)
analysis of facial recognition algorithms and datasets. Their
findings showed that consistently, the highest error rate was
among dark-skinned women, demonstrating both a gender
and racial bias. When these already biased sets are applied in
the Global South context, it becomes even more exclusionary,
missing out the sociopolitical and cultural lived realities of
marginalised communities. To therefore have “beautiful bodies”
reflect queer, Brown, Dalit, disabled bodies in AI systems,
additional modifiers and labels have to be included. Type these
in another language, and the results may be sexualised or
irrelevant images. This reinforces the notion that marginalised
bodies are the “other”, deviations from the norm or the default
representation, where one has to constantly assert and insert
themselves into systems not inclusively designed for them.
The Data Doesn’t Label Itself
Bias is not limited to the data that is being used. While
training data determines what AI systems learn, annotations
give that data its meaning by shaping how it is interpreted
through classification. The data is given labels, defining what
is and what isn’t. This binarisation further reduces complex,
nuanced realities to fit clean boxes of labeling. Consider
gender. Facebook at one point had many choices of genders;
however, on the backend, these identities were collapsed into
the binary of male/female for Facebook advertisers (Beltrán &
Ranganathan 2020). Therefore, classification systems, or the
ways that people are sorted, are systems of power, determined
and shaped by the decisions of those designing the AI
(D’Ignazio and Klein; Wajcman and Young 2023). Regardless
of bandaid frontend solutions that seem to include diverse
The Missing Blocks of AI
When these
already biased
sets are applied
in the Global
South context,
it becomes even
more exclusionary,
missing out the
sociopolitical
and cultural
lived realities
of marginalised
communities.
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