The Platform Question: Power, Accountability and Global South
The Platform Question: Power, Accountability and Global South
women from marginalised communities can be particularly
vulnerable to privacy breaches. In the recent past, pictures of
Indian Muslim women, obtained from social media, have been
mock auctioned on open-source apps derogatorily named Bulli
Bai38 and Sulli Deals.39 These incidents have heightened the
apprehension regarding the use of dating platforms amongst
Muslim female users, especially given the opacity surrounding
their privacy policies and redressal mechanisms.40
Case Study: Privacy Practices of Aisle and Quack Quack41
The following analysis examines the privacy practices of Aisle
and Quack Quack on the basis of publicly available information
in their privacy policies, terms of use and user interface.
In the recent past,
pictures of Indian
Muslim women,
obtained from social
media, have been mock
auctioned on opensource apps derogatorily
named Bulli Bai and Sulli
Deals. These incidents
have heightened the
apprehension regarding
the use of dating
platforms amongst
Muslim female users,
especially given the
opacity surrounding
their privacy policies
and redressal
mechanisms.
44
Platform Accountability in Online Dating
Discrimination
Romantic and sexual desire, although deeply personal, is
entrenched in existing power structures and shaped by
histories of oppression and exclusion.58 With the emergence of
online dating platforms, many saw the possibility to transgress
existing racial and ethnic boundaries by dating outside of
conventional friends and family networks.59 However, romantic
desire online continues to be mediated by gender, caste, class,
race, ethnicity, religion, language, and so on.60 In fact, these
choices are often normalised and legitimised as personal
preferences,61 and further reinforced by opaque matching
algorithms, platform policies and design.
Numerous studies in the Global North have highlighted the
prevalence and normalisation of sexual racism62 in online
dating63 and the resultant hierarchy of desirability64 which
privileges Whiteness.65 This reinforces discrimination and the
invisibilisation of racial and ethnic minorities, increasing their
vulnerability to racial abuse, and even sexual harassment and
physical violence.66 Consequently, many global platforms have
faced criticism for enabling users to express racial preferences
in bios or through ethnicity filters.67 Even when users do not
engage in explicit filtering, matching algorithms of many
prominent dating platforms use collaborative filtering,68 which
can potentially learn discriminatory racial preferences of users
in dating through the feedback loop of user interactions, and
amplify existing social norms of homophily.69 This can result in
the homogenisation of recommendations even for users who
do not wish to be restricted by the dominant preferences of
their racial group.70 Dating platforms often create an illusion
of choice, since users are often unaware of the extent to
which the profiles presented to them are curated by the
hidden logics of the opaque matching algorithms, especially
when the recommendations conform to dominant societal
expectations. In comparison to the research on discrimination
based on racism in online dating in the Global North, there are
relatively fewer studies on how discrimination manifests in
dating platforms in India. This is especially relevant given that
endogamy has been the defining feature of upholding castebased segregation and discrimination.71 This is reflected in the
persistently low percentages of intercaste72 and interreligious
marriages.73 Any transgression of caste or religious lines
can result in violence, often directed at Dalit and Muslim
Platform Accountability in Online Dating
Dating platforms
often create an
illusion of choice,
since users are
often unaware
of the extent to
which the profiles
presented to them
are curated by the
hidden logics of the
opaque matching
algorithms,
especially when the
recommendations
conform to
dominant societal
expectations.
45
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